Kristy J.
First week I lost 3 pounds since then I…
First week I lost 3 pounds since then I stayed normal. I’m sorry I went back up to my weight and now I’m 2 pounds more. And I will say probably the stress of dealing with AI on this platform or website or whatever this is called and that being able to deal with a speaking person yes you have a phone number but nobody answers it. You’re constantly on hold or talk in 56 minutes we’re talking the next. I’ve held 27 minutes and I yet to get a person and I’ve called like six times in one day, AnyWho, I’m hoping the next dose I can lose some weight and I also was shot because I had a $39 charge for the membership because you guys were running a special and then I got my prescription for $149 and that was on April 4, I’m sorry May 4 and I just got a charge for $149 for the membership fee and I’m getting no explanation as to what this membership fee is so I’m not very happy so I’m probably stress eating
Response from hersJun 2, 2026
Hi Kristy, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.