hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

Write a review

Call Directions Website

hers

Write a review

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

hers reviews

10,416 approved reviews, newest moderated first

Morgan
Jun 2, 2026
Horrible Customer Service
I'm not happy with my experience with Hers. When I got my first order of medication, I knew that I had signed up for a subscription. Every subscription I've ever had ALWAYS sends an email reminding me that they'll be charging my card. I NEVER received an email of any sort, or an update on the app. I was charged nearly $400 for UNWANTED medication. When I tried to send it back (box unopened), they would not accept it. I would NEVER use this company again. Their customer service is awful.
Response from hersJun 19, 2026
Hey, We are truly sorry to hear you had a frustrating experience with us. We appreciate you sharing this feedback with us, so we can do better. If you need assistance with anything, please send us a message in the 'messages' tab at forhers.com, or send us an email at [email protected]. The Hims & Hers Team
Beth
Jun 2, 2026
$150 membership per month is a rip-off…
$150 membership per month is a rip-off then another $150 for medication. I had bad side affects so I quit the medication.
Response from hersJun 19, 2026
Hey, We are truly sorry to hear you had a frustrating experience with us. We appreciate you sharing this feedback with us, so we can do better. If you need assistance with anything, please send us a message in the 'messages' tab at forhers.com, or send us an email at [email protected]. The Hims & Hers Team
TW
Jun 2, 2026
Efficacy of product.
The company is actually doing fine, but the Wegovy pill is definitely lacking in its efficacy. I see no real difference in eating & cravings of food even after being moved up to the 4 mg dose.
Response from hersJun 2, 2026
Hi there, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Kaitlyn
Jun 2, 2026
This company is so sketchy
This company is so sketchy. I was told it would cost me $39 to see if I qualified. I paid the price. When I was evaluated and told I qualified for medicine, the system told me it would cost $0 to ship my medicine. They then charged me $149 for a monthly subscription fee that was never disclosed to me, nor did I provide approval for this fee. I canceled my membership and asked for a refund since they charged me before I even received my prescription and requested to return the meds. They declined and refuse to provide a refund for anything even though they did not disclose the fees. Highly sketchy, do not use!!!
Response from hersJun 19, 2026
Hey, We are truly sorry to hear you had a frustrating experience with us. We appreciate you sharing this feedback with us, so we can do better. If you need assistance with anything, please send us a message in the 'messages' tab at forhers.com, or send us an email at [email protected]. The Hims & Hers Team
GS
Jun 2, 2026
I am doing well.
I am doing well.
Response from hersJun 2, 2026
Hi GS, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
Stacy H.
Jun 2, 2026
I’m just not losing weight
I’m just not losing weight
Response from hersJun 2, 2026
Hi Stacy, Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right. We have followed up with you via email and look forward to your response.
Roxanna R.
Jun 2, 2026
Well so far I have only lost 3 lb.
Well so far I have only lost 3 lb.
Response from hersJun 2, 2026
Hi Roxanna, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
Riss
Jun 2, 2026
THEY SAID TO START 1 MONTH OF GLP1'S 39…
THEY SAID TO START 1 MONTH OF GLP1'S 39 BUCKS. LIES. THATS THE MEMBERSHIP AND EVEN THOUGH I NEVER GOT TO TRY THE PILLS THEY ARE REFUSING TO REFUND.
Response from hersJun 2, 2026
Hi Riss, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.

hersReviews of forhers.com

About hers

About these reviews

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hersReviews of forhers.com

hers reviews

Horrible Customer Service

$150 membership per month is a rip-off…

Efficacy of product.

This company is so sketchy

I am doing well.

I’m just not losing weight

Well so far I have only lost 3 lb.

THEY SAID TO START 1 MONTH OF GLP1'S 39…

About hers

About these reviews

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

Horrible Customer Service

$150 membership per month is a rip-off…

Efficacy of product.

This company is so sketchy

I am doing well.

I’m just not losing weight

Well so far I have only lost 3 lb.

THEY SAID TO START 1 MONTH OF GLP1'S 39…