hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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hers

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

10,416 approved reviews, newest moderated first

Rochelle
Jul 17, 2026
The company has been very responsive to…
The company has been very responsive to questions and provides a lot of information on the front end. I am experiencing nausea and constipation, and I wish there was more emphasis and information on how to address these symptoms on the front end so I could have prepared for them versus chase after them.
Response from hersJul 17, 2026
Hi Rochelle, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Amanda A.
Jul 17, 2026
Overpriced
It was never clearly stated to me that I would have to pay $150 a month for a subscription on top of the $150+ for the medication and refill. I am not sure what the subscription of $150 actually covers, as I get no benefits from it.
Response from hersJul 17, 2026
Hi Amanda, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
amy S.
Jul 17, 2026
shipment
I received my next shipment literally the day before I ran out of meds and that makes me a bit nervous. I would like a little cushion just in case there is an issue with shipping or deliver
Response from hersJul 17, 2026
Hey Amy, Thanks so much for sharing your experience with us! We are here to help you in any way we can. We have requested further information so we can locate your account and help you with that as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Debra F.
Jul 17, 2026
I love that I have guidance on using…
I love that I have guidance on using the medication and their are doctors available to answer questions and address concerns.
Response from hersJul 17, 2026
Hi Debra, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
Alysha H.
Jul 17, 2026
I've been taking wogovy for a month now…
I've been taking wogovy for a month now and I thought I would've lost more than 11 pounds
Response from hersJul 17, 2026
Hey Alysha, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. Additionally, the medical team would love to help you if you’d like to discuss your treatment further, you can do so within the secure messaging portal! The Hims & Hers Team
Jo
Jul 17, 2026
Not transparent about their prices
Not transparent about their prices for weight loss medication. $39 for a “review for eligibility and recommendations” which is literally just a questionnaire. What they do not tell you is the insane prices month to month for both the membership and medication, until you have already paid $39. And no they will not refund you. Better off getting the medication somewhere else.
Response from hersJul 17, 2026
Hi Jo, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Judy B.
Jul 17, 2026
I’m experiencing health problems
I’m experiencing health problems. I have to stop taking Wegove.
Response from hersJul 17, 2026
Hi Judy, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Deborah W.
Jul 17, 2026
Mixed Reviews
I wouldn’t be using Hers if normal health insurance paid for GLP1’s so that alone, sucks. The app is top notch and the question response time is quick. I don’t love paying $349 a month for 4 doses but didn’t have the time to research all my online options before starting. I do like being able to delay my refills up to 7 days. I don’t like not being able to order refills 1-7 days early. I don’t like the 6 day wait period between the refill and med delivery dates. In the summer, I travel a lot and have to guess and be home for the delivery which has been inconvenient. I don’t know about other companies so don’t have anything to compare Hers to. I have mixed feelings and resent having to pay so much just to calm food noise but I have no other choice. Wegovy works!
Response from hersJul 17, 2026
Hi Deborah, Thank you for providing your honest feedback. Your input is greatly valued here at Hims & Hers, and you are always welcome to reach out to us if there’s anything we can help you with. The Hims & Hers Team

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