Melanie Z.
Great sign up and subscription. App is unusable.
It was easy to sign up and when I send a message HERS responds quickly and kindly. However, the app is unusable. Everytime I open it it asks if I've started treatment and then it freezes. If I reopen and try to log my weight it freezes again.
Response from hersAug 10, 2026
Hi Melanie, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.

