hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

10,416 approved reviews, newest moderated first

Anna B.
Aug 13, 2026
I haven’t received my product yet
I haven’t received my product yet, but did just got my “congrats you finished your first month of treatment” email. I have been in touch with customer service, and received a promised one free refill, but overall, I wouldn’t recommend HERS to a friend since there’s such an issue getting the medication.
Response from hersAug 14, 2026
Hi Anna, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Shannon
Aug 13, 2026
Very easy
It was super easy to get the ball rolling on regrowing my hair.
Response from hersAug 14, 2026
Hi Shannon, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Christen P.
Aug 13, 2026
Responds to messages quickly….
Responds to messages quickly….. I’m having success with my program And happy with the results
Response from hersAug 14, 2026
Hey Christen, Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can! The Hims & Hers Team
Kimberly M.
Aug 12, 2026
Great service and caring providers
I love the professionalism and quick response to questions or concerns from both the help desk and the providers. Fast shipping on medications and supplements!
Response from hersAug 14, 2026
Hey Kimberly, Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can! The Hims & Hers Team
Jessica L.
Aug 12, 2026
Not perfect but still worth it
Wasn't expecting the ever-increasing pricing for GLP1s, or a subscription to the program on top of the cost of the meds. Still worth continuing, though. Loved the option to add on hair-care vitamins, etc. The app isn't the most user-friendly but it does what it needs to do. Happy with everything overall.
Response from hersAug 13, 2026
Hey Jessica, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Estella L.
Aug 12, 2026
Medication is not working
Medication is not working . Haven’t lose any weight since I started on 7/8/26. My current weight is 147.3 , my started weight was 148.
Response from hersAug 14, 2026
Hey Estella, Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us. We have followed up with you through the messaging portal located in your account and look forward to your response. The Hims & Hers Team
Victoria D.
Aug 12, 2026
I still have not received my…
I still have not received my prescription that was ordered a month ago.
Response from hersAug 14, 2026
Hey Victoria, Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us. We have followed up with you through the messaging portal located in your account and look forward to your response. The Hims & Hers Team
Kay
Aug 12, 2026
I have not lost any weight through…
I have not lost any weight through these 4 weeks of taking the medication. Food noise has not slowed down.
Response from hersAug 13, 2026
Hi Kay, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.

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I have not lost any weight through…