hersReviews of forhers.com

If I could give 0 stars I would. I was a dedicated customer for years. In May, my delivery was delayed by HERS until July. When they tried to bill me for my next Aug delivery, I asked for it to be postponed due to the last delayed delivery. They abruptly canceled my subscription and said I would be subject to their new costs (which were extremely higher than the cost I was currently paying) when I was ready for my next delivery. I tried to contact them multiple times and ensure it was very clear I had asked for a delay (due to their recent delay) and not a cancellation, and their customer service is useless. They jeopardize people’s health by abruptly cancelling medication, and refuse to provide any valid reason for thier cancellation or lack of customer service. Thankful for other companies who provide much better service and support. 10/16 -On Friday, 10/16 I provided my email and phone number to HERs via email per their response provided to my review. Response pending…

Everything is going ok. I just think the membership fee is way too high Thank you Annette

They were very thorough through the process. They check in on uou

Love being able to order medication without a long, drawn out seried of appointments or having to navigate doctor visits.

I have lost 5 pounds and I do't feel sick.I will start the new higher dose in a few days.

Feeling good with no side effects so far. 2 doses in.

Title: Subscription Unexpectedly Canceled by Provider Without heads up and extremely contradictory information from the providers I am extremely disappointed with my experience with Hers. My subscription was unexpectedly canceled by a provider, despite the fact that I never requested or authorized the cancellation. I was not given adequate notice, a clear explanation, or an opportunity to discuss the decision before it was made. As a paying customer who trusted this company with my healthcare needs, I find the lack of communication and transparency very concerning. I understand that providers may need to make medical decisions regarding treatment, but patients deserve clear communication when those decisions affect their care and access to medication. I would appreciate an explanation as to why my subscription was canceled, why I was not informed beforehand, and what steps Hers will take to address this situation. This experience has left me questioning the reliability and professionalism of hers providers. Here is a message from 1 provider I received a few weeks ago about upping my dose due to a binge eating instance: Hey there (name), Dr. Mataska here. I think progressing on to the 4 mg, based on the standard schedule, is just fine. Here is a message I received today after my script was processed and charged on my card AFTER they canceled my subscription w zero heads up: Hi (name), I'm Zaid Shah, a licensed physician, and it is my pleasure to support you with your care today. Thank you for entrusting us with your health care needs. Weight loss medications are not appropriate in certain clinical situations, and in other cases medical tests or physical examination are necessary in order to make sure that treatment is safe and appropriate. I reviewed the medical information you provided in your online consultation and have determined that you would be best served by a more in-depth consultation for weight loss outside of this platform due to Your reported history of active binge eating. We recommend that you seek out in-person treatment for this, as well as in-person treatment with GLP-1 therapy. Don’t use hers.

Hers is very unclear, bordering on deceptive, on the fact that their membership and their medication are two separate charges. They make it very confusing. If you are familiar with these GLP-1 services maybe it isn’t noticeable. If a person is coming in blind, like I was, one may feel as though Hers/Hims are trying to obfuscate the total price. These should have the costs clearly listed and broken down on the landing home page. I feel conned.