hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

10,416 approved reviews, newest moderated first

Debora H.
Aug 23, 2026
Update on my post from June 30,2026
Update on my post from June 30,2026: Their response requesting “additional information so we can locate your account and help you as quickly as possible” is clearly AI generated as it is now 3 weeks later and all I hear are crickets. No one has ever reached out to actually help. So my original review stands. Terrible customer service.
Response from hersAug 25, 2026
Hi, We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter. The Hims & Hers Team
Kari D.
Aug 23, 2026
My dosage ends in 3 days - no new dose - and no accountability
My dosage ends in 3 days. I have not received a refill. It’s been over 24 hours with no accountability or response from support or even my care team for how to handle a gap in dosing. I reached out because I booked work travel after expecting my new dose to be available to me. No apologies, no accountability and no support to get this addressed expect to keep waiting , keep hoping someone other than their AI answers me. Because of work , I will miss 3 weeks of my new dose because of a failure of this company to take action, respond , and do anything other than to say “ just wait”. One offer to send me to a pharmacy and when I asked how much and how many doses would be covered because I’m away for 3 weeks , I havent received a single answer on. Requested a membership refund for this, no answer and no response. Their AI cares more than the company.
Response from hersAug 25, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Doreen Helfers D.
Aug 23, 2026
I like the fact that I can get help
I like the fact that I can get help. However I need an additional app for tracking food and micros like protein, fat, sugar and fiber. For the price of the Hers app, it should be a part of their app.
Response from hersAug 24, 2026
Hey Doreen, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Bernie W.
Aug 23, 2026
You keep me on track so I take my pill…
You keep me on track so I take my pill every day. My blood pressure was 128/72 last week at drs I was very happy with that. Weight is down 3lbs. It's a start.
Response from hersAug 24, 2026
Hi Bernie, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Nlnl
Aug 23, 2026
The app has a lot of bugs and is not …
The app has a lot of bugs and is not dynamic meaning it doesn't change as you progress with the program. I tried to see the medication dose and it just kept freezing. The price structure is not clear up front, changing from $199 the first two months to $349 the 3rd+ months. That should all be clearly outlined from the beginning and there shouldn't be surprise increases along the way
Response from hersAug 24, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Heather
Aug 23, 2026
Although I haven’t lost a lot of…
Although I haven’t lost a lot of weight, I am still losing
Response from hersAug 24, 2026
Hey Heather, Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can! The Hims & Hers Team
Leslie E.
Aug 23, 2026
I’m not having no results yet
I’m not having no results yet
Response from hersAug 24, 2026
Hello Leslie, Thank you for bringing this to our attention. We’re truly sorry to hear you had a frustrating experience. We’ve followed up with you via email and we welcome you to reply back to the email you receive. We look forward to being in touch with you.
C G.
Aug 23, 2026
Holding well!
I’m doing great! Had help from doctors online. Any question asked was answered. I’m holding my weight.
Response from hersAug 24, 2026
Hey, Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can! The Hims & Hers Team

hersReviews of forhers.com

About hers

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hersReviews of forhers.com

hers reviews

Update on my post from June 30,2026

My dosage ends in 3 days - no new dose - and no accountability

I like the fact that I can get help

You keep me on track so I take my pill…

The app has a lot of bugs and is not …

Although I haven’t lost a lot of…

I’m not having no results yet

Holding well!

About hers

About these reviews

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

Update on my post from June 30,2026

My dosage ends in 3 days - no new dose - and no accountability

I like the fact that I can get help

You keep me on track so I take my pill…

The app has a lot of bugs and is not …

Although I haven’t lost a lot of…

I’m not having no results yet

Holding well!