AFEXReviews of foreignmoney.com

Very efficient and knowledgeable. Have used them for years and for many different countries.

I have used International Currency Express numerous times. I have always had a good experience. Their exchange rates are better than most and their customer service is excellent.

The only suggestion is that an email with tracking number provided would be appreciated. I wasn't sure when to expect delivery.

Purchasing foreign currency online requiered more steps after the order was placed online. I’ve used different services in the past that didn’t require addition steps. And the extra steps required downloading their software of preference for secure emails. The customer service was rude, condescending and dismissive. In addition the emails I received had many spelling and grammar errors. Which doesn’t inspire confidence in the company handling your money. If you don’t care enough to write a professional email why would I think you would care about the details of my transaction? After I requested the order by cancelled I received a confirmation email that “because my information couldn’t be verified, my request had been denied” not that I cancelled the transaction because it is much easier to get my cash from an atm or a different service. It seemed both childish and spiteful. I travel internationally at least once a month and I will never even consider using this service again.

Appreciated the phone call for follow up. The staff followed up with a phone call, to clarify some information, and gave me a good estimate on when I would receive my currency.

Hello everyone, I used ICE recently for the first time and am exceedingly happy with not only their services, but also their customer support. I can't name another company so committed to insuring that I was kept informed about the processing of my order! If I was asked to three word rate ICE, the words would be: professional, prompt and exceptional! Don't hesitate to do business with ICE!!

Decent rate. Choices for delivery. Mixed currency denominations. Have used for euros and Canadian dollars. Trustworthy.

Good service. Staff is very workable. I'm sure i'll place other orders.