For DaysReviews of fordays.com

I contacted For Days within a week of receiving my items to return one of the items. I received a reply that they were reaching out to the company that made the item to initiate a return. After 10 days of silence, I reached out again; they said they hadn't heard back from the company. Two weeks later, I reached out again, and have not heard back since, forcing me to open a dispute with my credit card. A very frustrating experience -- even though I dealt with the For Days company, they are essentially passing off responsibility to another company and leaving me with no recourse.

Love their mission and how convenient they make it to recycled old clothes. Have a few things that I’ve purchased and I really like them and they’re great quality. Recently needed to get help from customer service and they were very responsive and resolved my problem very quickly.

I have only purchased one pair of sweatpants from this brand, so I cannot speak to the quality of all the clothes, but the sweatpants pilled worse than regular cheap pants, and these were not cheap. They're made of recycled material but they pilled, and when you try to pull the pilled "fabric" off, it comes off and leaves little strings kind of like hot clue. The chafing on the thighs of the sweatpants wore a hole in less than a month of use. Clothes are very expensive. I appreciate the take back bag program and would not have purchased any clothes if I did not have the store credit because they're simply too expensive. Customer service was responsive to an issue I had, but unable to resolve the problem.

Quick response, had a solution right away

Customer service was responsive and I was able to get my QR code to ship clothes to them to recycle. My only criticism overall is that I never seem to get credit for the clothes I send back (not a big concern for me because I honestly don't want to purchase much from them. My main concern is sending old clothes to a place that will recycle the clothes and not dump them in a landfill). I wanted to make note of the credit for those who actually want to shop for items on their site.

Customer service was amazing and they immediately fixed my issues. I was honestly surprised! Made me want to stick around with this company after an initially poor experience.

Great high quality clothes and exceptional customer service to boot. I accidentally placed an order without using my closet cash. I emailed them asking to cancel so I could do it properly and they reimbursed my credit card and deducted my closet cash. So easy! Very satisfied with this company. Thank you!

Had a question regarding closet cash and I was able to get a quick and helpful response!