For DaysReviews of fordays.com

I was trying to use my 50 dollars cash reward that I received from registering my take back bag. To my frustration, it appears I cannot use the 50 dollars on a purchase. The website only will let me put 20 dollars of my closet cash toward the item I have in my cart. This is extremely confusing and I feel very mislead. It was marketed to me that I would be able to use the full 50 dollars I earned of closet cash towards my purchase on the ForDays website. The clothing on this website is extremely expensive and I was excited to use my 50 dollars of closet cash. I always wanted to purchase from these brands that are usually out of my budget. Instead, I figured I would try to use the 20 dollars on a tee shirt that was in my price range, however I was hit with a 9dollar shipping fee- which almost cancels out half of the 20 dollars I would’ve been saving in the first place. I thought I would be saving 50 dollars on an item that I wanted, but instead I’m getting a few dollars off a 40 dollar tee shirt and having to use the other 20 dollars by spending another 9dollars on shipping a desperate order to use the remainder of my closet cash. This company says they’re environmentally sensitive, but having to ship multiple orders just to use the closet cash I thought I could use in one order doesn’t align with the company values they so strongly advertise. I feel really misled and frustrated with my experience so far.

They are great about selling the Take Back Bags but the model only works if you can use your closet cash to buy from them. I ordered a dress in November using my closet cash and never received a tracking number. I asked for updates on the item and was told it was behind because of the holidays. Then I was sent a request to review the item (that was never mailed, as far as I can tell). I was then told that a new item would be mailed to me because the initial item was lost during shipping. I never received any confirmation. When I then reached out I was told the item is out of stock. All of this feels like a bait and switch! Nice items on the website but its useless if they actually never deliver anything! Item ordered Organic Fit + Flare Midi Dress - Black

I absolutely love this recycling concept, but the Customer Service is really poor in my experience, unfortunately. I ordered a Rainbow 3-pack on November 29th and paid $60. I received an empty envelop - it had become unsealed in shipping and contained no take-back-bags. I have emailed for help repeatedly, and finally got a response on December 12. I was told my order would be resent, but to date, I have received only 2 of the 3 take-back-bags I ordered and paid for. It’s impossible to get a response from Customer Service. I am still owed 1 bag, and would appreciate some help. Order #: 333306

I love the idea, but the company needs to get it together. Over a month ago I bought a mug and a jacket with my closet cash. Mug arrived. No jacket. I've emailed and received an auto response that they are very busy from the holiday...still waiting. Meanwhile, I purchased more bags to clean out. When I went to use the cash I discovered that only $20 max can be used. I went to purchase something for $15, and it deducted my money before I completed the transaction. No way to reclaim it or finish my original transaction. I'm also sitting here with over $100 in credit that I don't know what to do with. My guess is the company I ordered the jacket from will never fulfill, so at best I'll get a credit and have over $200 sitting in my account. Had I known the policy was suddenly changing, I would not have gotten more bags for my clothes. It's such a hassle I'm going back to donating once this is sorted out.

I got a Take Back Bag to recycle fabrics/clothes I can’t donate because they are torn or stained. There was an issue with the postage, but the customer service team was super helpful and sent me a replacement shipping label. It was easy and fast. I love that I can recycle these items that would have ended up in a landfill!

Great products, good quality. Love donation process and Closet. However, went to spend my closet cash, on a sale necklace advertised for $119 (regular price $242), it tried to charge me $242). Contacted them by email (only choice). They responded with apology and instruction to order and they will refund difference. I did that back in Nov 2023 send them proof of purchase but after innumerable emails and texts, they have failed to send the refund. Reported to BBB. In addition, they are changing so that only $50 can be spent at For Days. Need to provide a phone number to customers. Need to honor published price. Have screenshots and documentation- provided to company- still no refund.

Great customer service, timely and efficient.

I shopped on this site because I purchased a take back bag and was attempting to use closet cash. I applied the closet cash to my order and when I pressed "pay now", it said that the closet cash could not be applied. When i reloaded the site to try again, the purchase went through without my authority and without applying the closet cash. Customer service is awful and I am going to have to contact my credit card's fraud department to resolve this. DO NOT USE THIS SITE.