For DaysReviews of fordays.com

This company is a scam. They advertise in recycle your used clothing for $20 credit for each take back bag. Once I accumulate enough credits, over $200 dollars, I thought that I could use all of my $200 credit on the item I wanted the most, and when I went to buy the item, I found out that I can only use $20 per order and pay $10 in shipping cost. It unfortunately that this company do not tell customers up front that the credit is limited to $20 per order. When I read the the rules of using the trashie cash, it didn’t stay this. They must have just changed it recently. The items so expensive on this website so there isn’t anything decedent for $20. I should’ve done all my homework up front. I will never use it again, and woke rates them zero stars if I could’ve have. I do not advise anyone to use this recycling program for there clothes. They should just donate to Goodwill , give through Buy Nothing Group on Facebook (people give good things away for free) which is amazing buy the way, or have a garage sale. Please don’t use Fordays.com!!!

Well, this was a huge disappointment. The company's premise is that you buy a $20 take back bag (plus shipping) and stuff it with old clothes, rags, textiles and once you return it they give you a $20 closet credit to buy sustainable products. WRONG. The inventory is so over priced and the small print is that you can only apply $20 closet cash per purchase PLUS shipping. So if you buy a $27.00 candle (over priced) and apply $20 closet cash and then tax and shipping ($12.00) total is $19.00. OMG. I can go to Marshall's and get the same candle for $8.00. Also, I'm not entirely convinced that they're keeping all the items out of the landfill as claimed. Not a lot of info about it on their page. I feel bad because I recommended it to friends/family and they're stuck with this ridiculous closet cash they can't use. Oh, and sometimes the QR codes on the take back bags don't scan and you have to lug it back and forth to USPS and stand in line and on and on. Bottom line: don't do it. Tried to do the "right thing" for the planet but instead got nothing but aggravation and feel like all the stuff I sent in got thrown in a landfill or sold at a flea market. UPDATE: the response from For Days is the SAME template cut-and-paste boilerplate BOT response that I got when I sent an email directly to them. There is no "customer service". Also, their "response" does not resolve the credit cap disappointment that everyone will ultimately have to deal with. seems they just want customers to go to a different site and run into the same problem just with different vendors.

Customer Service was great...But I had to contact them because after over two weeks my product didn't arrive. It's not on For Days. They partner with outside designers and companies, but it was still upsetting that you order something, and there might be the chance that they run out.

Great customer service! Had an issue with a first order and it was attended to promptly and resolved quickly.

I made a mistake in an order and emailed to have it refunded; they too care of it in just a few hours!

I guess this is on me for not scouring through the fine print, but it's pretty crappy to say that you get $20 in closet cash for each Take Back bag ($20 that YOU pay in advance to get the bag, mind you) and then cap you at a maximum of $20 closet cash usage per order. Almost nothing on the site costs less than $20 and you cannot apply the closet cash to the $9 shipping flat fee. I was really excited to find somewhere I could send my fabric recycling since there are no in-person options near me, but I'll be looking elsewhere in the future.

I ordered, filled and sent in a take back bag, I think the bag took kind of a long time to arrive, but they noted that due to demand, they were taking longer to ship so all good there. I ran into some snags trying to order some pants with my closet cash and the order ended up processing without the cash applied to my purchase. I was pretty upset and I was disappointed that there was no process for editing or canceling the sale. I emailed immediately and saw that the estimated response time was 1-2 days.. BUT because I had signed up for texts for a discount, I received a text notification that the item had shipped and was given an option to reply to ask a question, which I did. Then I was messaging directly with Pilar and everything went so smoothly from there. Pilar was super responsive and kept me updated with the status of my inquiry. They were able to issue me a refund for the $20 of closet cash I was applying to my item and I am so excited to receive my pants. I love the For Days model of fabric recycling and offering discounts on items in their store. Alongside with their own brand, they offer 3rd party items from other sustainably minded and transparent brands, so it’s understandable that there are some idiosyncrasies with order cancellations and shipping from 3rd parties. I couldn’t find a size guide on the For Days website so I ended up going to the brand website for the pants I was ordering (which, due to a sale, were actually cheaper at For Days, and otherwise priced the same) and using the size guide on their site to make sure I was ordering the right size. I’d love to see size guide make it to the site eventually, or even a link to the items chart from their website. I will definitely be purchasing from For Days again and I’ll be using their text service rather than email if any hiccups occur.

Pretty good. I only use the take-back bags. Their customer service was responsive when I asked about a subscription I accidentally signed up for, and they canceled the subscription as well as the new order I forgot about.