Emma B.
I haven't received mine yet
I haven't received mine yet. It's been 10 days! very disappointed as I paid for express post Emma

ForChics aims to empower the modern beauty consumer through the creation of thoughtful beauty solutions that accentuate individual beauty.
FORCHICS (forchics.com) has 901 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Wellness & Spa · San Diego, California
Excellent
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Wellness & Spa · San Francisco, California
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901 approved reviews, newest moderated first
Emma B.
I haven't received mine yet. It's been 10 days! very disappointed as I paid for express post Emma
H E.
I ordered this and paid extra for express shipping, which says (2 business days) and it’s now been 4 business days and I still haven’t received anything. I received a tracking number and it says that the post have not received the package from the company to ship it out yet. Very poor customer service, they make you for things they can’t provide! Stop misleading customers and respond to people’s complaints. I want a refund!
Nina R.
Great serum
Response from FORCHICSNov 6, 2024
Hey there Nina! ✨Thanks a million for sharing your experience with ForChics- we love hearing from our lovely customers!💖💖💖 PS: We have something amazing just for you 👀 Reach out to us by email with the subject line TrustForChics order # ____ , and find out what it is!🎁
MRS SALY L.
I ordered on the 10.10 24 and paid £5 for delivery which stated 3 business working days for delivery.Didn’t actually receive the item until the 18.10.24 even though the item was dispatched on the 11.10.24 according to the tracker it didn’t arrive to my local Royal Mail office until the 17.10.24.Does not seem i am the only customer to have experienced this.
Response from FORCHICSOct 22, 2024
Hey there Saly! Thank you so much for reaching out, and I completely understand how frustrating it must have been waiting longer than expected for your delivery. I’m really sorry for the delay, especially since it was dispatched promptly on our end. It seems like there may have been some unexpected hold-ups with Royal Mail, which, of course, is not what we wanted for you. Our team is ready to go above and beyond until everything is taken care. Please email us with the subject line: TrustForChics order # ____ , so that together, we can find an adequate solution specific only to you! 🙏🏻
Monika L.
I ordered an eyelash serum over a week ago,until now I haven't received my order . I wrote a message but no one responded. be careful because if you pay you will not receive the goods.
Response from FORCHICSOct 14, 2024
Hi Monika! We're so sorry to hear about your experience. We know how important it is for every customer to be satisfied, and we're really sorry that wasn't the case for you. But we're here to make it right!💪🏼 Please send us an email with the subject line: TrustForChics order # ____ ! to make up for your experience and turn that review around! 🌟 We truly value your feedback and we want to make sure you're happy.💜
Hanan
uhm.. i paid for fast shipping which was quite a lot and i was promised to only wait 2 business days. it’s been 3 business days now and it still hasnt come. i honestly dont care if it’s only one day late and that it could possibly arrive tomorrow - regardless, it’s still delayed even tho i specifically chosen the fastest shipping for a reason
Response from FORCHICSSep 17, 2024
Hi there Hanan! Words cannot express how sorry we are about the shortfalls in getting your order in time. 🥺We want nothing more than to fully deliver what we we promised! Our team is ready to go above and beyond until everything is taken care. Please email us with the subject line: TrustForChics order # ____, so that together, we can find an adequate solution specific only to you! 🙏🏻
Alice
My order still hasn’t come! I got an email saying it shipped but when I look on the tracking it says it still is in pre-shipment and there are no updates. I was told it would be arriving in a couple days and it’s been weeks at this point. Not happy
Response from FORCHICSSep 12, 2024
Hey there Alice! I’m so sorry to hear about the delay with your order—waiting that long is definitely not fun, and I totally understand your frustration. Your satisfaction is our priority, and we are determined to help you out on this. We want to make this right! Please email us with the subject line: TrustForChics order # ____ , so we can find a resolution that works for you 🙏 We truly value your feedback and want to make sure all of our customers are happy. Let's turn this review around! 🌟
Heidi Mc F.
Awful product!!! Do not buy this eyelash serum!!!! When I initially bought this product - bear in mind it cost the grand total of £20+ as well as postage - I used it nightly however did never see a drastic change if ever. Further into using the serum, I began to notice my eyes swelling and becoming blood shot, however I was unaware of the cause. Safe to say I now know the cause. Post using it for several weeks I stopped. My eyes did not become blood shot once during this period of time. I ultimately decided to put the product to the test one last time and boy do I regret it. I woke up in the morning with the most crusty, gunky, bloodshot eyes my eyes ever did witness. Not to mention the fact that half of my schools population inquired regarding whether or not I was under the influence, referring to the drug as a variety of different labels such as: ganj, zaza, wacky backy, bud and many more. Regardless of being asked if I was okay at every human interaction, I got on with my day as usual trying my best to avoid eye contact with the head teacher!! At home now I have realised the swelling is still apparent I am utterlly disappointed, in complete disbelief!!!! Not only has my money gone down the drain, but also the whites of my eyes and I now have to put up with the aching and gunky mess when I’m trying to learn!!!!!! May I add I have also been referenced to as vampire , Count Dracula and the devil himself!!!! Not too impressed!!!!
Response from FORCHICSSep 12, 2024
Hey there Heidi! We want to start by expressing our deepest remorse and regret. 🥺 We can’t imagine how disappointing and frustrating it must be for you to not get the results you were hoping for. Your satisfaction is our top priority, and we are committed to finding a solution that you should have gotten right away. 🤔 We promise to stand with you until everything is resolved and your expectations are met. Please email us with the subject line: TrustForChics order # ____ so we can work together on finding an effective solution tailored just for you. 🙏🏻