FanaticsReviews of footballfanatics.com

We have ordered 4 different items from Fanatics and every time they have shipped on time, we've had no issues, and have been very pleased with all four of our items. We did speak with a customer service rep regarding a question recently and had a very professional and courtesy interaction.

horrible ordered an item and used the free 3 day shipping its been 10 days and said my item would not be delivered for another 6 days will never use again

Fanatics.com is AWESOME, TRUSTWORTHY & REAL But there is a CHINESE COMPANY now using 2 FRAUDULENT sites to steer you away from the real site!!! Please do not get rooked FootballFanaticOutlets.com officiallynflstores.com

There are two companies that people are confusing as did I. Fanatics and Supply Jersey Outlet (dba: Football Fanatics). (The two have different URLs.) The Supply Jersey Outlet appears seems to attempt to confuse and mislead potential customers and those who think they are purchasing from Fanatics.com with the design and appearance of their website. The Supply Jersey Outlet's website essentially duplicates the Fanatics' website. They use stye and layout and almost the same identical logo even down to the same red flag and word "Fanatics." I suspect, to bypass trademark laws, they add the word "Football" to the original Fanatics' logo just above the word "Fanatics." Unfortunately, without noticing, I did business with Supply Jersey Outlet thinking they were the Fanatics Group and it has been a nightmare. Nothing delivered after 35 days, overcharged card by $50, no refund or cancellation when requested, constant delaying tactics (product is always on its way), no positive response or outcome from customer service and website now closed due to Federal Court Order due to the import, marketing and selling of suspect counterfeit and/or non-licensed goods. WARNING. If you have done business with Supply Jersey Outlet (dba: Football Fanatics) go to their website and read Website Shutdown Notice. Please do not confuse these two different groups as many seem to be doing in their reviews. I should note that my 1-Star rating is for Supply Jersey Outlet and my interface with that group and not for the Fanatics Group. I have not done business with the Fanatics Group and cannot rate them.

I ordered a Jersey from them and was to be charged 50.99 but was charged 54.30. I am not sure why they over charged me so I tried emailing them and got no reply. I tried calling them and the number was disconnected. I then found another number at the bottom of their page which was NFL.com phone number and they had no record of my order and told me this was a fraudulent site and to call my bank. I disputed the charge and had to order new cards but then 2 weeks later the jersey came in the mail. I ordered a Mens small and a size 40 came which when I researched that size it states its a mens medium.

I should have read reviews first so that's my problem. But my order invoice was for 79.97 but was charged 85.57. Its now 10 days since order and no order update except they got paid. No order status nothing. I contacted company who ignored the payment difference and when I tried again it all came back in Chinese. Im disputing with credit card company on 22nd since they give 15 days for shipping etc. Never again will I order from here

On 11/26/16, my wife was looking for football jerseys and saw a reasonable price. We thought we were in another site with the word "fanatic", but she ended up on this other website "footballfanaticoutlets.com". The site had all,the looks of a legit site and had the secure shopping "https" . We never received and order confirmation and never saw a shipment confirmation. Two days later, Our card was charged. Two weeks later, nothing received. I reported it to my credit card and now trying to wait for the paperwork. BEWARE!

The price seemed too good to be true on Black Friday, but since there were some crazy deals out there, we gave it a shot. We never got a confirmation email, and we were just about to report it to bank as fraud when the two items arrived in the mail. Actually quicker than I would have expected for the distance. Items are nice. As expected. I suspect, as others have mentioned, we were charged a bit more than expected, and can't confirm due to lack of confirmation. Possibly an exchange rate issue? Not sure. ALso, not making excuses, but I can't say for certain either way. In my case, price was still well below what we would have paid elsewhere.