FanaticsReviews of footballfanatics.com

Habe einen falschen Artikel geliefert bekommen. Habe versucht mehrmals Kontakt aufzunehmen, jedoch werden meine Emails ignoriert. Habe bei PayPal nun nen Fall eröffnet. Miserabelster Service!!!

Never ordering from Fanatics again, delivery is absurdly slow! It should not take weeks to get your merchandise!

The customer service is horrible! Do not waste time on online chat. After spending 20 min on their online chat with Larry, I was finally given a number to talk to a person. If your order is messed up call 1-877-833-7397. My order was for an anniversary present that has yet to arrive despite ship date and confirmation of shipping. Horrible service all around!

We bought 2 shirts from Fanatics.com. One was ok but the other was so thin that my finger almost went through it just trying it on. When I contacted Fanatics, I got the run around at first. Then I found out how to do a return, to find out I have to pay to return their defective product. So none of these businesses care about the customer service or the quality of the product they are selling!?! Do not buy from this company! You don’t know what kind of quality product you will receive and customer service is worth even less!

Took nearly two weeks to receive my order, and then it was the correct gear, just not the team that I ordered, right item, wrong college. I called customer service on a Monday, stated the problem, said I needed it by Friday when I was traveling to the game. She basically said there was no way to get it by Friday, she didn’t care that I wouldn’t have anything to wear at the game, and she was uninterested, and unsympathetic to the fact that I had received the wrong items. I mentioned that I ordered 2.5 weeks in advance and it “wasn’t my problem they got it wrong” she reminded me that it was actually my problem because I didn’t have any gear. I won’t be waiting for my items, as I cancelled the order and I will never be waiting for an item from them again, there is nothing I would want bad enough to give my company this money! At the end of the call she said, “stay on the line” and then, likely not on accident, she hung up the phone. Definitely don’t want someone to fill out a survey after you act like an a-hole!

Your customer service is the WORST I have ever dealt with. Somehow you can't cancel an order that you won’t even ship for over 7 days and want me to pay expedited shipping to get it 9 days after I ordered. I needed the shirts this week for an event. I tried to cancel the order in less than 18 hrs after I placed it. You were able to cancel the shirt that wasn't shipping until Thursday but not the one that ships 3 days later. Makes no sense to anyone with common sense. You haven't shipped it or even printed the shipping label. You could easily change the shipping. Not only will I never buy anything from you I will tell everyone I know not to as well! Oh and I will be returning the shirt but unfortunately I will be eating the cost of expedited shipping. Living and learn and I will NEVER buy anything from you again. Just looked at the Better Business Bureau and they have many complaints about them!

Don’t buy nothing from here unless you want to get scammed

Waited 2 months for an order that never arrived. Called 4 different times and they did nothing but give me a run around and eventually refunded me. Horrible experience all around. Do NOT recommend!