Mary
I AM DONE WITH FANATICS
I placed an order on Nov. 28, Thanksgiving. While tracking it, I found that the shipping label was generated on Dec. 2, but the FedEx site kept showing that they never received the package. This went on until Dec. 10, today, when I spent 20 minutes on hold to speak with someone. She didn't understand the shipping message either, so she offered to send the item again. That's when I found out it was out of stock and had been out of stock the entire time. They didn't have the courtesy to notify me, which is really frustrating since this was a gift for an elderly person not in good health. I asked to speak with a supervisor, who was extremely rude and treated me like a 5 year old. She told me to calm down or she would put me on hold! Really? I used to do a lot of shopping on Fanatics since we are sports fans, but I will never buy anything from them again! This was totally unacceptable!!! I would give them negative stars if possible.
