Elsa S.
I placed an order in April which was…
I placed an order in April which was delivered. Now, without my request, the amount has been deducted again and an identical order has been sent. When I placed the order, there was no mention of a signature. I also can't find anything related to that on the website. It's a deceptive way to sell more products. I'm not happy and I don't recommend it. Order nr #FEUR122977 Update: The money was refunded very quickly and I refused the order when it arrived. For this reason, I will be changing the review.
Response from FOLIGAINAug 7, 2026
Thank you for bringing this to our attention. We’re sorry for the confusion and understand why an unexpected repeat order would be frustrating. It appears this order may have been placed under a subscription or recurring delivery option, but we would like to review the details of your order to confirm exactly what happened. We appreciate the opportunity to look into this and make things right. - The FOLIGAIN Team



