Anastasia G.
Parcel arrived opened and contents were outside the box
I just received my parcel and the bottles were outside the box, and the box was opened from the side that was no seal, so I am not sure I trust the content.
Response from FOLIGAINOct 20, 2026
Thank you for your review. We’re sorry to hear that your parcel appears to have been damaged during transit and arrived in this condition. Please rest assured that you ordered directly from the official FOLIGAIN® website, so the products supplied are genuine FOLIGAIN® products. If the individual bottles are still sealed and undamaged, the contents should not have been affected simply because the outer box opened during shipping. However, if any bottle, seal, or container itself appears damaged or compromised, please do not use it. Contact us at [email protected] with your full name, order number, and photos of the damaged items, and we’ll be happy to arrange a replacement. We apologize for the inconvenience and appreciate the opportunity to assist you. - The FOLIGAIN Team



