Focus CameraDedicated to helping the next generation of artists achieve their creative goals, Focus Camera is a photography and imaging retailer from Brooklyn, New York. We offer top notch brands, along with comprehensive guides, videos, and reviews. With a brick-and-mortar store and an ever-growing online market, we are proud to serve millions of customers worldwide.
Focus Camera (focuscamera.com) has 561 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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561 approved reviews, newest moderated first
Neo
Bait and switch, bad customer service
Response from Focus CameraOct 15, 2018
Hello Leon, I am so sorry that you did not receive the product you expected. I would like to turn your experience into a positive one. Could you please email me directly to [email protected]? Please include your order number. I look forward to working with you to make this a positive experience. Thank you, Judy B.
Stephen M.
Nice binoculars with case and strap
Ricardo G.
i used for the first time focuscamera.com.... very fast shipping… and scoop with my WH1000XM3 ( the best in the world)
Nancy G.
The package took a long time to reach Miami. But that may be the post office's fault. I did reach eventually.
Doug
A set of mistakes marked this order as my first - and last - from them. An exorbitant shipping fee was removed ( something like $40 for 3 day delivery) but without my consent it was then regular post - and would have been left upon our porch for a 2 week vacation if we had not postponed a day. No contact when I asked about this change. A sentence long email 2 days too late. Ugly CS.
Response from Focus CameraOct 15, 2018
Hello Doug, I am sorry that your experience was not a stellar one. We were closed due to the Jewish Holidays. I would like to know more about your experience and I hope that I can make this right for you. Can you please email me directly at [email protected]? I look forward to hearing from you. Thank you Judy B
Ashly F.
These guys charged me almost $500 for a Garmin smart watch- even though (unbeknownst to me) they were closed at the time and would not reopen for another 12 days. I had no idea until after hearing nothing for 5 days, I called the store and heard a recording saying they were closed and wouldn’t be open or shipping orders until October 3rd. I’ve requested a full refund- we’ll see how that goes...
Johnny M.
Great price!
Matt M.
Easy order and fast shipping