Focus CameraReviews of focuscamera.com

Do not purchase from them. I bought a telescope that was $2500 as a Christmas gift. It arrived later than it was supposed to and then only one box of 2 was sent. When I called them they said the listing was incorrect and want me to return the item. Alternatively they offered me $100 credit to keep it. $100 doesn’t even cover the taxes. You want me to ask my gift recipient to return the item because of your mistake? Pretty shitty customer service. I don’t know why you don’t have a part that comes WITH the item from the manufacturer.

I bought a refurbished Dell Latitude 7430 14.0 FHD Touch Intel i7 1265U 32GB 1TB SSD Win11 Pro Laptop off ebay from this store to replace a failing 10 year old laptop and couldn't be happier. Good price (I can't afford a similar brand new computer and don't need "this year's technology", a 12th generation Intel cpu suits me just fine), good communication, fast shipping, laptop looks brand new and is performing flawlessly. Would definitely buy from again.

The company is legit. I was hesitant at first to buy at lifestyle by focus because when I checked the reviews it has a different company name as focus camera. it turns out they are the same company. I bought an EVOC travel bike bag pro at lifestyle by focus with a very great price compared to other and arrived in a week from New York to LA California.

Return policy is not consumer friendly. I was shipped an incomplete order. Thought I was purchasing from bed bath and beyond and found out it was third party with completely different return policy after the fact. The old bait and switch. I will be canceling my bed bath and beyond membership.

Ordered a camera through their website for a Christmas gift and was worried it wouldn't arrive in time as it seemed to stop getting updates in the tracking. Called customer service and spoke with them. They reassured it would arrive in time and contacted the carrier for me. It began moving again and arrived in time! Beautiful camera and works perfectly. Will definately continue to order from them!

I bought Sony F4 24-105 G OSS from Focus Camera. It charged me about 9 times. So I had to change my credit card number as suggested by Credit company......

I order TWO Testo 310 Combustion Analyzers from this seller through Amazon. BOTH units were defective. Focus was willing to do nothing to rectify this situation and just said I could return the second one as well. The first unit: Would not turn on at all. ‘Lifestyle by Focus’ offered no help but said I could return it. ‘Testo’ the manufacturer said they couldn’t help because it was bought through a 3rd party seller and not them. Second unit: Turned on, but came with an error code! Error code 04 meaning the oxygen sensor was defective. Called ‘Lifestyle by Focus’ for some help, they said sorry and I could return it again. I am now out 2 weeks of time, $1100, and I still need to get another working meter before the end of the year to finalize CAS tests for my customers. Don’t expect any help if you receive a defective unit.

They cancel Amazon orders with no notice or reason