FlybonzaReviews of flybonza.com

Bonza are a disgrace. Don’t bother booking flights with them. Flights cancelled. Next to no customer support. Only way to contact them is online.

So paid 15 dollars a seat to book myself and my two boys from. Cairns to the sunshine Coast, left Cairns 1/2 hr late, boarded the plane to find my 8 year old and my ten year old were in different rows, all window seats but in different areas! Thanks to the cabin crew who put us together. Arrived on the sunshine Coast and waited atleast 1/2 hr before luggage to get out. Never again Bonza a big thumbs down

My flight was cancelled with 7 hour's notice which left me stranded. I have been trying to get my refund and they have emailed me to say it was completed but it's not in any of my bank accounts. You can't contact them and have spent 8 hours waiting on chat with no contact at all. The actual flights are fine with no complaints at all, when they run. Fingers crosees they can sort out their problems and continue running

Flight was fine but be prepared to wait an hour or more for luggage off plane. They do not staff adequate baggage handlers. Oh well, back to Qantas.

Not sure whether it's an aviation company or scam. Take bookings and cancel or reschedule flights destroying the passenger's plans. No customer service number or enquiry numbers. Worst chat service which cannot provide any proper support. I had one booking I will never ever use this flight service.

Unfortunately, the lowest score I can give is 1 star. This is a scam airline. Please do not book. I was hesitant at first and thought about giving them this airline a chance, big mistake.

Would give a ZERO rating if I could! Absolultey terrible service. Have been waiting on a refund for 2 months. Only way to contact them.is via the Bonza App which you then wait for hours for a reply! Never again!

Have been trying for 3 months for refund they admit they owe,but like bashing my head against a brick wall.I think they may be trading while insolvent.