Chantelle N.
Do not use if you need a reliable airline
Would give zero stars if possible. They REGULARLY change the flight times. We planned our annual leave, accommodation and international flights around their schedule. Then they changed it by an entire day! It cost us over $600 to fix. If you need a reliable airline, this is not the one for you. The only way to book is via an app that is very temperamental and the only way to contact support is via a 6-8hour wait in a chat. If you are lucky enough to receive a response, you better reply wintin 10mins or your ticket will be closed and you have to restart this whole process. We had flights booked and the cost to change the flight was more expensive than the actual flight! We ended up claiming it on insurance and rebooking completely.