Laurie T.
Inferior product, open box return policy is unfair
Product is inferior, not worth the money. I was told too costly to send back and the open box policy only allows for a 50% refund, even though they never told me the cost to ship back, so I took the option of receiving only a 50% refund because I had opened the box.
Response from FlyachillesSep 18, 2024
Hello, we are sorry for causing you a bad shopping experience. We have provided a refund on September 16th. You did not receive it because the bank usually takes 1-2 days to process. We have sent you an email again. , we apologize again for your dissatisfaction with product quality. We will continue to improve our quality testing process. Flyachilles Team