FlowersbynoraReviews of flowersbynora.com

I ordered funeral flowers from Flowers by Nora on April 16 for delivery before a funeral service on April 17. I received confirmation that the flowers would be delivered, but then got an email at 1 PM the day before saying they could not fulfill the order due to supply issues. By then, it was too late to arrange flowers elsewhere. While I understand issues can happen, the lack of timely communication during such an important and emotional moment was extremely disappointing. When I called, I was unable to speak with a manager and received no real explanation. This experience was very upsetting during an already difficult time.

DON'T DO BUSINESS WITH FLOWERS BY NORA! I ordered a floral arrangement for my daughter's Birthday and the floral arrangement never got delivered. Their website states: "Order By 2 PM. For Free, Same Day Delivery". I placed the order yesterday > Monday, April 13th by 9:30 a.m.; yet my daughter DID NOT receive the arrangement...THIS IS FALSE ADVERTISEMENT!!! To emphasize, in addition to the cost of the floral arrangement, Flowers by Nora charged $18.99 for a Servicing Fee...a service which was never rendered!!! I've called several times and requested to speak with the Owner and/or Manager to demand a refund. No call backs; no response. However, their website advertises the following: "Flowers By Nora is a family-owned and operated business that has been building long-term relationships with the community for just over 25 years! Flowers By Nora has grown the business from a small-town flower shop to a nationally recognized florist because of her attention to detail and timely delivery." AGAIN, THIS IS FALSE ADVERSTISEMENT! ALL of the Customer Service Agents I've spoken to are based out of their Call Center located in Florida. When questioned, one of the Agents I spoke with said "they have a storefront in Vienna, VA". This supposed location is down the street from my daughter's employer. Therefore, there's no acceptable reason why the arrangement was not delivered!!! DON'T DO BUSINESS WITH FLOWERS BY NORA!!

Same feedback as others. What I purchased did not remotely look like the pictures from the site. I repeat do not place an order with Flowers by Nora. I wish I read the reviews prior to ordering.

They sent a smaller arrangement than what I paid for and they sent the wrong arrangement, using cheap flowers and not the ones clearly pictured. Then when I called to complain they said I had to send an email to show them how the flowers were supposed to look! I was in the middle of asking a question and they disconnected the call. The person who took my call had a very strong accent and was difficult to understand.

Worst florist ever used! Placed order on a Monday afternoon for next day delivery and did not deliver until late on Wednesday! Had to make two phone calls and additional emails to try to get status but just ended up with a run around. Would not recommend to my worst enemy!!!

I would rate them zero but not an option. Terrible experience. Flowers were for a celebration of life, hoping for a statement arrangement. No delivery, no apologies and so far no refund. Worst experience ever. This is probably a scam operation. It is “under investigation” and someone will call me back. I have no faith I will hear from this group again.

made a custom order. Did not deliver the flowers that were promised. Politely called to have corrected and was told i need to go through a formal email process and send pictures. After my 92 yr old Aunt got help taking a photo and i submitted formal complaint was offered a third of the price as a refund. I asked them again just to send the correct flowers but they refused. They don't care about bad reviews. Run from this company.

Ordered early 4/7 for same day delivery as website presented to be local in Anna, TX. Was charged 83.18 for something that was never delivered. Was told it would take 48 hours to investigate. A week later and still no resolution just that it as been escalated. When I asked for a physical address to report to the BBB I was asked why and told they could not provide me with that information. That right there screams scam. Please do not use this business.