Florists.comReviews of florists.com

I ordered a beautiful bouquet of roses for my sister-in-law's birthday because my brother (her husband) who passed away 2 years ago would always buy her flowers on her birthday, and I knew it would make her so HAPPY! Well, guess what? The flowers were never delivered on the day they were supposed to! The next day I called their customer service line to find out what happened and they said sorry, let me contact the florist to find out. When she came back on the line she said she couldn't say why they weren't delivered, but they could deliver them today. So I told her "No, forget it! You ruined her special day. I just want my money back now." They didn't even try to offer me a discount on any future purchases, just a "sorry we messed up". I will never use this company again and will make sure everyone knows how incompetent they are.

Junk company. Never delivered order. Never responds in chat. Never answers phone or email. Disputing with paypal, leaving reviews all over the world and only using 1800flowers from now on. STAY AWAY

This company is a scam. I ordered flowers for a funeral and they weren't delivered. I received a message after business hours and they claimed the delivery truck broke down and they would deliver them the next day. We'll see if that happens but does it really matter - how humiliating to have flowers for a funeral show up a day late! Avoid these scammers at all cost!

Wish I had read reviews before ordering flowers for my fathers funeral. They were never delviered.

Worst experience ever with Florists.com. They processed the fee but never delivered the flowers. When I called they couldn’t find the order but after 30 minutes on the phone they did find the order and I was told “it wasn’t delivered and we don’t know why.” DO NOT EVER TRUST THIS COMPANY!

Flowers did not arrive day of wake. Called and sat on hold on and off for 15 mins, they assured me they would arrive by the time the mass started. Nope. Would never EVER use them again.

I ordered flowers for my daughter's birthday (in early October) for her November 18th birthday. The day came, no flowers. I called the next day, & they said the flowers would be re-sent & assured me they would arrive on Wednesday. Again - no flowers ! I called again on Thursday & told them to cancel the order & refund my money . That was 2 days ago - we'll see how long that takes. To say I was upset is putting it mildly! (I then ordered from another company, & she received them in 4 hours !!)

I used my jobs discount program to place an order with them on 11/7. Today is 11/12 still no delivery. Now I have to wait 10 days before I can even get my money back. Learn from us, do not use florist.com. You have been warned.