Reopened under new ownership in March 2026, Flore (fka Floré by Sun Genomics) has the only custom probiotics with the secret ingredient. That secret ingredient is your gut microbiota. We create custom probiotics tailored and formulated to your unique DigestiveDNA to support your digestion, energy, and reduce bloating.
FLORE INC (flore.com) has 310 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
FLORE, flore.com
Website
flore.com
Category
Personal Care
Location
Joliet, Illinois
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 82% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I used probiotics from Sun Genomics for 4 months. I see my chronic problem (constipation and pain) completely gone by now. I am extremely grateful to Sun Genomics team for their help, continuous attention and support. In a few months they did more than years of consultations with gastroenterologists.
Irina
Response from FLORE INCMay 17, 2021
Thank you so much for the 5 star review, Irina! We're so thrilled that you had such a transformative experience. It's stories like yours that keep us working harder and harder to help more people like you. :) We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you and your family achieve ultimate gut health.
- Sun Genomics Customer Experience Team
EM
Ellen M.
A family member was having digestive…
A family member was having digestive issues for months and was working closely with doctors, but his symptoms were not improving. This product (this company!) was able to improve his quality of life within a few weeks. Thank you so much for your service and high quality product!
Response from FLORE INCFeb 25, 2021
Hi Ellen,
Thank you so much for the 5 star review! We’re so thrilled that you had such a great experience. If there’s anything else that you need, don’t hesitate to reach out to us at [email protected]. We have a dedicated staff who work closely together to make sure you get everything that you need and we can't wait to follow up with you.
Warmest Regards,
Customer Experience Team
HH
Helen H.
Obsessed with these
Obsessed with these. Only probiotics I will ever use.
Response from FLORE INCFeb 25, 2021
Hi Helen!
Thank you so much for the 5 star review! We’re so thrilled that you continue to have such a great experience. If there’s anything else that you need, don’t hesitate to reach out to us at [email protected]. And thank you for all that you have done in partnership with us. Looking forward to many years of good gut health promotion together.
Customer Experience Team
AL
Amanda L.
Highly recommend
This is an updated review. I had some trouble in the beginning because the process of having my DNA sequenced and getting my probiotics took longer than expected due to circumstances I don't really understand. I was frustrated and disappointed, but I talked with Shirin, my own personal microbiologist/health advisor that was assigned to me. She is so wonderful. She remedied the situation, got me another kit to retest asap, and I have been a happy customer now for the last 10 months. I am still struggling to fully heal my gut biome, but I have seen improvements with each test, and I really look forward to my calls with Shirin once the results come in. She is so easy to talk to, informative, enthusiastic and passionate about what she does. I have read and researched so much, yet every time I talk to her, I learn something new. Changing my diet, taking my custom probiotics daily, and eating probiotic food with every meal have made a huge difference in my life, and in the journey of healing my gut. Since starting this program I have noticed a huge difference in my energy and mental clarity, as well as digestion and overall pain related to what I suspect is autoimmune symptoms caused by leaky gut. I am very happy with the service and results and have recommended this to many of my friends. If you decide to do this, please know that it is a journey and have patience. But overall, if you sign up, take advantage of the Health Goal Calls that are included. For me, hearing my results and getting tips to continue to improve my help from a happy scientist who is invested in my success is my favorite part of this journey.
Response from FLORE INCFeb 10, 2021
Hi Amanda,
Thank you so much for the feedback. I'm so sorry that you had that experience. We really are hoping to help you feel better as soon as possible and to help you see improvements in your gut health. Please feel free to reach out to our Floré Care Scientist at [email protected] if you have any further questions about your results or the probiotic formulation process. We have a dedicated staff who work closely together to make sure you get everything that you need and we can't wait to follow up with you.
Warmest Regards,
Customer Experience Team
MH
MHH
A Godsend In Our Lives
My son has been diagnosed with severe autism. He has been in speech therapy and O/T for over a year now, with little progress. His doctor recommended taking him off of gluten and dairy. For the first week, that helped a whole lot. Then, the fits started coming back and his lack of focus started dwindling. When we started the Sun Genomics primer, I started noticing big changes. They were noticing it at his therapy too. I was almost scared to start the specially formulated probiotics, because we had made so much progress just on the primer. This has just been such a blessing to our whole family. Now, my son is learning new words each week. If he has a fit at all during the day, it is not even on the same scale as before. It is more like a normal tantrum and is over quickly. He is sleeping at night. He is focusing. His eye contact is much better. He is playing with his brother. Though his autistic behaviors have not completely disappeared, each week, they keep getting better and better. I am so thankful for this product. It has truly changed our lives. God bless you for your product and for helping my son. I can't say enough good things about your product.
Response from FLORE INCFeb 10, 2021
Hi MHH,
Thank you so much for the 5 star review! We’re so thrilled that you and your son had such a great experience. We would love to follow up with you directly with a call from our Floré Care Scientist to learn more about how your son is doing and see if there's anything else that we can do. If that sounds good, you can email her directly at [email protected] and she'll be more than happy to set up a time to talk with you. If there’s anything else that you need, don’t hesitate to reach out to us at [email protected]. We have a dedicated staff who work closely together to make sure you get everything that you need and we can't wait to follow up with you.
Warmest Regards,
Customer Experience Team
NC
Neil C.
I recently had two surgeries and…
I recently had two surgeries and between the antibiotics and anesthesia it wreaked havoc on my digestive system. My microbiome test confirmed what I already knew -- my gut needed help. Within a week of starting Flore' everything changed. My appetite improved. Indigestion and other digestive issues disappeared. I started gaining weight. Two months in and I'm even better than normal, with more afternoon energy and the desire to eat the foods I love with no regrets.
Response from FLORE INCFeb 10, 2021
Hi Neil,
Thank you so much for the 5 star review! We’re so thrilled that you had such a great experience. If there’s anything else that you need, don’t hesitate to reach out to us at [email protected]. We can't wait to follow up with you for your next round of probiotics and testing to see how your gut is doing.
Warmest Regards,
Customer Experience Team
NA
Nadine
Everything has been great.
Everything has been great.
Response from FLORE INCFeb 10, 2021
Hi Nadine,
Thank you so much for the 5 star review! We’re so thrilled that you had such a great experience. If there’s anything else that you need, don’t hesitate to reach out to us at [email protected]. We have a dedicated staff who work closely together to make sure you get everything that you need and we can't wait to follow up with you.
Warmest Regards,
Customer Experience Team
MC
Michael C.
I would highly recommend Sun Genomics…
I would highly recommend Sun Genomics for a gut test, they could not have made the process easier. I even slightly messed up the resealing of the sample and it made no difference. Also, I'm an international customer and was worried that the sample may not arrive in optimal condition from Ireland, but it was not an issue. Excellent all round!
Response from FLORE INCFeb 10, 2021
Hi Michael,
Thank you so much for the 5 star review and your feedback! We’re so thrilled that you had such a great experience. If there’s anything else that you need, don’t hesitate to reach out to us at [email protected]. We have a dedicated staff who work closely together to make sure you get everything that you need and we can't wait to follow up with you.
Warmest Regards,
Customer Experience Team