I have used Flora2000 for years to send gifts or flowers to Taiwan. The items look nice and delivery on time with caring.
Response from Flora2000Jun 6, 2021
Thank you for appreciating our services and the flowers. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.
KF
Karel F.
Please try to avoid / horrible experience
I used them in the past, had a bad experience and though in 2021 , they may got better and focus on customer. Unfortunately NO. Lets summarize the facts and events so you can make a picture for yourself - prior theirs automated machine learning response will kick in bellow :
- I ordered a Birthday Flowers to be delivers on 29th of May. Well, got a confirmation e mail , paid fully and all seemed to be good. The flowers were not delivered on 29th.
- I received the delivery confirmation e mail on 30th May, that the flowers were delivered . OK , well 1 day delay so what. I called recipient, post the birthday and asked how do you like it . " What ? " was the response.
- So i found out that the flowers were NOT delivered despite the confirmed e mail. Dropped query on line on 30th immediately.
- response on 31st - " we are sorry, we are looking into this" , not ours responsibility , it is our vendor..etc etc
- on 1st June only got a response , that the earliest they can deliver the Birthday flowers from 29th is June 2nd??
- so i cancel it, felt embarrassed in front of my friend and asked for money back - 10 days need to wait and hope to get my money back
I wonder what is Flora 200 famous for? What is the company purpose? They are not reliable, not customer centric and seems like a very poor portal which is not responsible for anything .
Please try to avoid them, do not wish to anyone to go through the same experience as me.
Thank you
Response from Flora2000Jun 5, 2021
I'm so sorry that you had a negative experience with our delivery service.
We’ve taken a look at your claim and it seems our outlet made all efforts to deliver your order. However, due to logistics restrictions your order could not be delivered. We sincerely apologize for this.
We have already refunded you, which should reflect in 7 days.
It’s always important for us to keep our customers satisfied and make fair decisions so as a mark of apology we have now emailed you a $10 discount coupon for your future order with us and we will do everything we can to make sure this doesn’t happen again.
GG
Garrett G.
Fantastic service ordering flowers…
Fantastic service ordering flowers internationally.
Response from Flora2000Jun 4, 2021
Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.
BG
Brian G.
Utterly Reliable and Efficient Service
We had used Flora 2000 on several occasions sending bouquets and flowers to our family in the USA. From the photos that our family have sent back they have all been beautiful, promptly received and appropriate for each occasion.
Response from Flora2000Jun 3, 2021
Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.
MA
Maurice
5 STAR EXPERIENCE!!! WILL REPEAT AGAIN!!!
Ordered a dozen roses and they were delivered quickly the day I wanted them delivered, I was very impressed and she was very happy. Put a huge smile on my love's face!!! She was very very surprised and excited!! Thanks Flora2000 and staff!!
Response from Flora2000Jun 1, 2021
Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.
JE
Joyce E.
Great Experience
It was a great experience, actually it was my first time to send a gift to a loved one in Italy and I thought that it is going to be a bit hard since I'm here in Philippines. Just one thing, I thought I'd be able to receive notifications thru my email. But all in all, it was smooth until when my sister received it. Hope I'd be able to send again via Flora2000.
Response from Flora2000Jun 1, 2021
Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.
CR
Cris
My girlfriend loves it
My girlfriend loves it, it was well presented and the roses are so fresh. I’m so happy with my purchase. I will be buying from you again.
Response from Flora2000May 31, 2021
Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.
KM
Kristen M.
Great experience with Flora2000!
I highly recommend Flora2000 for sending flowers internationally! I’m in the US and sent flowers to my mom in Tokyo for Mother’s Day. The flowers were beautiful and they arrived the day before. All at a reasonable cost with great communication from customer service. Thank you!
Response from Flora2000May 31, 2021
Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.