Flipbelt Reviews | Read Customer Reviews of flipbelt.com

Flipbelt Reviews | Read Customer Reviews of flipbelt.com

Flipbelt reviews

51 approved reviews, newest moderated first

Annemarie
Aug 26, 2026
Great Service!
My package was lost by the USPS and, after multiple failed attempts at contacting the local post office, I contacted Flipbelt to see if there was anything they could do. They immediately offered to send a new item, no costs and no questions asked. This was above and beyond what I had expected and I will definitely be shopping here again soon!
Response from FlipbeltSep 11, 2026
Oh no, USPS may have lost the package, but they definitely didn’t lose your FlipBelt spirit! 😄📦 We’re so glad we could get a replacement on its way and make things right. Thanks for giving us the chance to help and for being part of the FlipBelt family! ❤️
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Cassidy
Aug 25, 2026
The only belt I want
I've been an avid Flipbelt user for many years, so I was so upset when the zipper broke and I was unable to fix it. I reached out to Customer Service to see if there was anything that could be done. I received a response very promptly from Haley. After sending my order info and an image of the broken belt, Haley immediately sent over a return label for me to send it back. Once they received the old belt, I received another email that a new one was on the way to me. I just finished up a run wearing it, and after a couple weeks of not having it, I remember why I love this belt so much. I am so grateful to Haley and the customer service team for providing me with an opportunity to continue using the product!
Response from FlipbeltSep 11, 2026
We’re so glad Haley and our Customer Service team could get you back up and running with a new FlipBelt! It sounds like your belt was ready for a little comeback tour. 😄🎉 Thank you for being a loyal FlipBelt user for so many years and for sharing such a wonderful story. We’re thrilled to have you back on the road and hope your new belt is with you for many, many more miles! Happy running!
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Magnus L.
Aug 20, 2026
I've been a happy FlipBelt customer
I've been a happy FlipBelt customer, and when I recently had a small issue with one of my compression shorts, the support was outstanding. A special thank you to Haley, who provided fantastic customer service. She was friendly, professional, and made the whole process incredibly easy. It's rare to experience support that is both efficient and genuinely personal. Excellent products backed by excellent service. Highly recommended! 😊
Response from FlipbeltSep 11, 2026
Thank you so much for the kind words! 🥰 We’re thrilled to hear that Haley made the process easy and provided the friendly, personalized support we strive for. We’ll be sure to pass along your shoutout! 💙 We truly appreciate your continued support and recommendation. Here’s to great gear, great service, and many more miles together!
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Clay B.
Aug 14, 2026
Ordered the wrong size so I immediately…
Ordered the wrong size so I immediately messaged the contact email and Haley replied. She was awesome and intercepted my order to get the right size placed prior to the order being fulfilled. She is a kind person who loves to help those on their running journey.
Response from FlipbeltSep 11, 2026
Thank you so much for the wonderful review! We’re so glad Haley was able to catch your order in time and get you the right size. We’ll definitely pass along the kind words! We love being part of your running journey and are cheering you on every step (and mile!) of the way. Thanks for being part of the FlipBelt family!
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Sam D.
Aug 6, 2026
I ordered a running belt but…
I ordered a running belt but accidentally used my old shipping address. I reached out to the FlipBelt team and Haley was just so helpful. Within minutes she had responded to me and had the correct address updated to ship. 5/5 customer service
Response from FlipbeltSep 11, 2026
Thank you for the 5-star shoutout! ⭐️ We’re so glad Haley was able to jump in quickly and get your shipping address updated before your order headed out the door. 📦💨 We’ll be sure to share your kind words with her! Thanks for choosing FlipBelt, and happy running! 🏃‍♀️
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Al R.
Aug 6, 2026
Haley's stellar customer service
I had a great experience thanks to Haley! She handled my returns efficiently and made the entire process easy and stress-free. She was welcoming, professional, and took the time to answer every question I had with patience and kindness. It's clear she genuinely cares about providing excellent customer service. Thank you, Haley, for making my experience such a positive one!
Response from FlipbeltSep 11, 2026
Thank you so much for the wonderful review! 🥰 We’re thrilled to hear Haley made your return experience so easy and stress-free. We’re lucky to have a team that truly cares about our customers, and we’re just as lucky to have amazing customers like you! Thanks for choosing FlipBelt and for taking the time to share your experience.
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Axelle B.
Aug 5, 2026
Love the hydration vest
I love the hydration vest, and when I had an issue with leaking flask they replaced it. The customer service is friendly and replies quite fast. In additon the flask reference I had was not available anymore so they upgraded me !
Response from FlipbeltSep 11, 2026
Thank you so much for the fantastic review! We are thrilled to hear that you are loving your hydration vest. Our team always aims to provide fast, friendly support, so we were more than happy to get that leaking flask replaced for you. When stock runs low, an upgrade is the least we can do to make sure you have the best possible gear for your runs. We truly appreciate your support and hope you enjoy the upgraded flask on your next adventure!
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Lucas
Jul 24, 2026
Good gear, good customer service.
I've gotten several products from Flipbelt including 2 belts, 2 hats, a shirt, and 2 of the bottles. I had to do a couple of returns/exchanges to land on the correct sizes, so while there seems to be some inconsistency there, the customer service is great and made the returns easy to get the right products.
Response from FlipbeltSep 11, 2026
Thank you for being such a loyal FlipBelt customer! 🥰 Two belts, two hats, a shirt, and two bottles, you’re building quite the FlipBelt collection! 😄💚 We appreciate your feedback on sizing and are glad our Customer Service team could make the return and exchange process easy while you found the right fit. We’re lucky to have amazing customers like you and truly appreciate your support! 🙌✨
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