Ray A.
Do not buy from UK site
Do not buy from UK site. Non-existant customer service. Despite the website saying so, you cannot easily exchange for another size and they do not respond at all when contacted.
Response from FlipbeltSep 11, 2026
We’re sorry to hear about your experience and completely understand how frustrating it is having difficulty getting a response and resolving your size exchange. Because your order was processed through our UK/EU distribution, response and processing times can vary. That said, we completely understand how the delay would be disappointing and we’d be happy to work with you directly to find a resolution and get you taken care of. Please reach out to our US Support Team at [email protected], and we’ll be happy to assist. We appreciate your patience and the opportunity to make this right.




