goodhood.autoReviews of fixmycar.io

I would highly recommend using fixmycar. I was able to schedule ahead and pay online with ease. Nothing is more convenient than having your car fixed at the comfort of your own home! I had my brake pads/rotors replaced. I called around to get quotes and fixmycar had the most reasonable price. Douglas was our mechanic. Although there was an issue of not having our parts on time and being late, he did call and let us know. He had to go out of his way to pick up our parts an hour away. He also worked around our busy schedule to come back at a more convenient time to complete the job. He was super sweet, attentive to detail and knowledgeable. Thank you!

I'm disappointed in this company so far. I spoke to someone on Wednesday but decided after reading reviews that it wasn't a good idea. Someone called me on Thursday and asked if I wanted to schedule I said no and she asked why. I told her it was because of the bad reviews. She showed me I was reading the wrong company reviews and I decided to schedule. My quote was more than it was the day before because the labor was misquoted but that was ok. In order to schedule I had to set up a payment and it already charged me before services where done. The time came for the mechanic to show and nothing. Not even a call. I tried calling customer service and was on hold for 20 minutes. Then an automated message told me to leave a message because it was after hours. I tried texting and emailing. This is so unprofessional. I don't have access to my funds that were charged ($300) and my car hasn't been fixed. Should have listened to my gut the first time. Hopefully I get my money back so this can be the end of it.

Douglas was very professional, answered all questions and went above and beyond. Highly recommended.

Douglas was so kind and helpful. I’m so glad I chose fix my car to assist me!

Super convenient and great service. It's so nice to schedule a diagnostic service and have the issue resolved the same day—without the car ever leaving my driveway. I'm hooked.

Fix my car is wonderful and super convenient, I will definitely be recommending your company to everyone. The no stress factor of having the mechanic come to us was fantastic. Our alternator went out on one of our vans and we needed some other basic maintenance things taken care of as well. Our technician was Douglas he was on time very friendly and quick. He made the repair and performed all the maintenance needs for both our vehicles in a timely manner. He made a few recommendations to us but was in no way pushy about getting extra things. I will definitely appreciate that. I will be very happily making use of your company again in the future. Thanks for everything.

Great overall experience! Dennis was on time and worked efficiently. Thank you!

Prompt, efficient service from intake to mechanic to complete. Alex (mechanic) arrived on time each day, courteous, and completed repairs as promised. My mechanics for all things car related.