goodhood.autoReviews of fixmycar.io

Carlos came and saved the day AGAIN! Thank you sir, always a pleasure to know I’m in good hands

Carlos is a great Mechanic and an amazing guy..

I experienced a problem with my Kia, I have a Membership with Goodhood Auto. I called and was scheduled for 8am appt. My mobile Mechanic was Aldo. He was on time; had excellent CS skills, very professional and friendly. Ran a diagnostic to find out the problem is a programming system problem that the dealership is going to have to fix. Although Aldo couldn’t fix the problem, he gave me much needed helpful advice on how to explain it to the dealership, he explained every thing he did step-by-step to me as he was checking things out see what it was. He told me what it was not based upon his diagnostics. From the very beginning he started explaining what he was doing and the code he found and what it meant. Aldo was very very knowledgeable in his profession. Thank you Aldo and Stephanie and Colton, (from last 2x’s), and of course Goodhood Auto! You guys are great! This was my 3rd time using your service since my Membership and I have been very pleased so far with the service I’ve gotten each time. Deborah Gray, Arlington.

Carlos was very knowledgeable about my current car issues. Came within the time frame of my appointment. Didn’t try to force me to get anything else fixed but did point things out.I needed to pay close attention to.

This is one of the few mobile mechanics that allow you to schedule an appointment online so it was very convenient. Carlos let me know when he was on his way. I was not at the location of my car, which was okay. He kept me aware of every step and every issue via text and sent pictures of the problem and also a final diagnosis report. Quick, knowledgable, and professional!

My starter died and FixMyCar had availability the next day which was perfect. Edgardo was my mechanic and he was awesome. Start to finish, he replaced the starter in 1.5 hours. The price was very fair and the at-home repair was super convenient and saved me the trouble of getting it towed. The mechanic was professional, courteous, and willing to answer any questions I had. My experience was 5/5 and I would use FixMyCar again.

Special Thanks to Daniel,Emberly, Teresa & last but Never Least Alexa EXCELLENT JOB (please forgive misspelling of names)they all worked collectively to make this experience a Grand an Beautiful one. There are not enough words to express the high level of customer service I received... Thanks again F. J.

Brian came out diagnosed the car, started off with simple small things 1st, got it out the way. And also did find other things that needed attention that I wasn't aware of, grateful for that as well. In the end he found the main issue and fixed it... so far so good car is running again . Couldn't be happier big thanks to Brian, hoping to see him again in the future to service my cars. Highly recommended!