goodhood.autoReviews of fixmycar.io

I canceled my appointment and they charged me anyways

Only out to take your yearly payment and never perform services, would love to run into the owner in Ann Arbor again…

They took my money put me on a auto renewal even after I told them not too. Now they won't even answer my calls or emails.

I am the kind of person that believes in promoting business, however when a business is being shady with their customers and forcing their mechanics to lie to customers...that's simply wrong. Forcing the mechanics to put all conventional oil (cheapest conventional oil and oil filters) into vehicles that are supposed to have synthetic oil just because the oil is cheaper and then make the mechanics transfer the oil from it's original container into an unlabeled container so the customer cannot see what kind of oil it is. This is simply shady and just wrong. When a vehicle is supposed to have sythetic oil...well there are reasons why a car manufacturer recommends sythetic or specific grade oils. For this company to do this is beyond shady. People are already struggling with the high costs of everything else not to mention any car repairs...but then to put the wrong oil to save a penny. People rely on their vehicles for everything and most people these days do not have the luxury of having a 2nd or 3rd car if damage is done to thier 1st car. Engine damage is not cheap. But just making the mechanics lie is just beyond incomprehensible. My friend literally had to quit after 2 weeks because of the lack of communication from their supposed scheduler Heather who according to the lead mechanic is stretched thin and has too much to do making it difficult to schedule jobs or return calls to her mechanics that are waiting on an approval from her to complete a job. Then the mechanics have to sit and wait for a call back which makes them look incompetent. The constant approvals on anything to be done and then not getting calls back to complete the job on top of lying to the customers per the owners policy to tell the customers misleading information. The owner is not a mechanic and knows nothing about cars...but hires these teeny boppers with a "certificate" ... which absolutely means nothing. I highly suggest you really think about this company and ask to see the container of oil that actually says High Milege or Synthetic...cuz i'm 99.9% sure you are getting conventional. I would also ask to see the new part they are putting and ask to see the old part after it has been replaced. He literally had to go to a customer because she was getting a High oil warning on her car because the previous mechanic put over 10 quarts of oil and her car only required 8.5 quarts. Too much oil in a car can cause damage as well. Please be aware...they are just as shady as "Your Mechanic"...their biggest issue is they have no clue at all what they are doing. Customers call in and say my car is not starting..so they send out a mechanic to change the starter with never looking at the car or doing a diagnostic...then charging the customer a few hundred bucks for something that doesnt fix the problem. These companies that are doing these practices should be ashamed. I will also be reporting their shady practices to the BBB.

I was in Ann Arbor and my car was overheating. Goodhood was the only one out several phone calls that could get me in that day. The woman said she could have a mechanic out to me at 3:00. Then asked for my bank card number, but said I wouldnt be charged anything until the mechanic showed up. I then talked to a friend who walked me through troubleshooting and determined it was ok for me to drive with some cautions. I downloaded the app and canceled my appt (roughly 1:00). After clicking ‘cancel’, I then received a notification that I will be charged $90 for a canceed appointment. Not only that- but they ran $90 through - FOUR times.

I took my car to Fixmycar to address a gear oil leakage issue, lured by their misleading advertisement on social media claiming quality service for those who can afford it. Unfortunately, they not only charged me a whopping PKR 4500 but also failed to fix the problem. The leakage persists, leaving me with an empty wallet and an unresolved issue. The service quality was below par—they hardly took 10 minutes to change the wrong seal, which clearly didn’t address the problem. The cost was unjustifiably high given the lack of results. I am extremely dissatisfied with the overall experience. Please don’t visit this place. They are good for nothing, and their charges are exorbitant.

Hi I put online my van fault code and the part that had gone wrong with my turbo ! now wait for this as you will need a chair… I was quoted And I can prove it £1983.55 They had the fault code Croydon Halfords were the only ones to respond… it cost me £25 and I swapped it over in less than 5 minutes….. be so aware how disgusting is that

Took my money! It’s weird scamming people when you could have potentially gained a ton of business from me! I contacted the BBB please go somewhere!