goodhood.autoReviews of fixmycar.io

Theresa was very helpful on the phone and was able to help me Schedule an appointment for next day. Brian was my Mechanic for a no start diagnosis. I was upset because he came and said it was the battery and left. Got a new battery and not the issue . So I’m having to search for a new mechanic. Threasa did discount me 29 dollars. I just wish I could know the issue . I was told they couldn’t help me because it was a bmw. Later I did reach out to Brian and he was helpful on the phone with things. I really wish he could have found the issue. But due to my battery being dead he could not do further tests.I was hoping to start a membership but I was not helped.

Update! They have now address my concerns and are taking care of issue so I am so happy and want to thank fixmycar!

James is helpful and nice would recommend to anyone.

Had a couple problem with them a week ago couldn’t get on same page I was on with them coming out but he finally made it.

Tobias did an amazing job on my vehicle. I had messed up the brake job while working on it myself but he went out of the way to get additional tools and parts to fix my mistakes. Really appreciate the great service and would recommend it to people in Detroit area. Having said that, being an honest reviewer, giving a 4 star as my service started much later than the decided time. I would have preferred to rate a 4.5 given the option.

James was polite and seemed to do the job well. Was communicative before arriving.

The mechanic who completed the work was great. The quote initially provided was incorrect. I explained the issue was the variable valve timing solenoid “exhaust”, they provide a quote and stated there was no difference of a exhaust, just one part. I told them there was and the part needed to be labeled exhaust, customer service person still said there was no difference. So I still schedule the service and was quoted around $ 160. The mechanic went to get the part and realized the specific part I needed was the “exhaust” VVT and it would cost more. So I had to pay almost $100 more than originally quoted. They did provide a $15 discount. Due to the inaccurate quote I am not rating 5 stars, I would rate the mechanic 5 stars due to his good communication, work and reliability.