goodhood.autoReviews of fixmycar.io

I love the service

Very quick! My mechanic diagnosed the problem, and got right to fixing it. Got my car back up and running within 3 hours of the issue.

My technician Nolen was AMAZING. He went above and beyond to diagnose and repair my vehicle even in the terrible weather. He even had to make two trips, and did so without hesitation. He also didn’t bat an eye when I had him talk on he phone to a family member about what was going on so that we were all on the same page due to my (VERY) limited auto repair knowledge. I will forever recommend this team!

I had someone come out to originally to come look at my 2018 Chevy equinox as soon as he got out the car he said “I’ve never worked on cars like this” you could definitely tell he didn’t know what he was doing so he just stopped and told me I need to take it to a dealership. So I wouldn’t have wasted $80 we decided to let him see if he could diagnose my 2013 Volkswagen Eos. He told me the check engine light was spark plugs and coils I said okay cool and made an appointment for the next day. Sunday after the diagnosis we had to change the card on file that we booked with to a different card the mechanic told us he was switching the cards come to find out he charged the original card for the $80 and my card got a random charge of $91 from a “stay focused nutrition”! The next day he came out we locked both cards let him fix the spark plugs and coils but since it contactless we really don’t know if he actually changed the coils and the spark plugs or just turned off the check engine light for the time being because he was at my house for 20 mins and he said he’s done. When I test drove the car it was still making that noise I even told him to get in the car with me to see. When we got back to the parking spot he couldn’t tell me anything told me I just need to drive it then has me sit and rev my engine over and over agin. The next day I went 3 mins from my house and the check engine light came back on!! I tried to call and let them know but the woman who answered the phone tried to tell me I was the one who said I needed spark plugs and coils and that I didn’t get a diagnostic even though I have a receipt for it she told me she would look into it and give me a call back she never called back!!! I told her I wouldn’t like the same mechanic because at this point I don’t trust him I called to have a mechanic come out that knew what he was doing not someone that guess. I called again the Becky day requesting someone to give me a call back yet again no one called me back all of a sudden I get a TEXT from the woman saying that the mechanic that I originally had was busy and he would contact me the next day (3days later) I was extremely clear that I wanted a new mechanic, I called AGAIN left a message for someone to call me yet again no call!! How unprofessional! But guess what I got a text again from someone this time trying to give me a new quote but no one even came back out. I even asked the mechanic if my check engine light comes back on will I get a refund he said yes! Well I can’t even get someone on the phone so I’m out of $80 for a diagnostic $140 for spark plugs and coils and $91 for a random change that the mechanic charged on my card!

They were great! Quick and efficient.

I Had my car repaired here and the technician was honest and fast with his diagnostic on my vehicle...Very knowledgeable will definitely call again thank you Johnathan

Awesome service! Matthew was incredible! Would highly recommend to any of my friends or family, I will be using this company again just because of him

Jonathan was very helpful! He did the job quick, fast, and in a hurry. It was a smooth and efficient fix. Pretty cool guy as well