Fixd RepairReviews of fixdrepair.com

Robert Smith, the appliance repairman who showed up to fix our dishwasher, was friendly, professional, and diagnosed and fixed the complicated wiring problem in our dishwasher quickly and efficiently. On a separate plumbing job, we were equally impressed with plumber, Roger Stalcup. Like Robert, Roger was communicative, professional, and friendly. Like Robert also, he diagnosed and fixed our complicated plumbing problem in a snap. Both technicians get 5 stars from us. We were very impressed with the level of service and quality of personnel we received from Fix'd! Oh! And both technicians were on time, if not a little early!

Analyzed problem n fixed it

Asked for repair of leaking faucet. When technician arrives they said this is not covered under warranty.

Arrived early and on time. Work was performed professionally and quickly. Since drains have been cleans plumbing system is working great. I highly recommend using these guys again.

Bad response time and incompetent service people. In the 6 months I have been with fixed, they have visited my house more than 20 times to try and fix HVAC issues. It still has not been fixed. They keep throwing parts at the problem without any regard for the amount of my time they consume. The advertised $10k satisfaction guarantee is apparently a complete lie. Look elsewhere for a home warranty.

This is the most garbage service I have ever received for anything. Aside from the fact that I have had to take off of work 5 times for AC service and my system is still not working correctly. Every time I have been scheduled, the technicians have showed up 2 hours or more late, once didn't show up at all and I didn't get a call till an hour after they were supposed to be there. I have to agree with the person below, the AC technicians that have been out to replace my ac system, have been clueless most of the time. Took 2 weeks without AC to get Fixd to come out and finally replace it. Read the reviews and find a better home warranty to go with because you will be disappointed in Fixd. They might be ok for small stuff, but when it comes to HVAC or other bigger things, you'll be left very disappointed and angry.

The technicians don’t seem to be knowledgeable and they were rude. None of the four visits were covered, so we had to pay the deductible and for everything else. They came out one time to fix the sewer system, it was smelly and baking up. They snaked it and charged us $250. Then came out a month later and snaked it again. They also said we had to pay $250 again for the snake and tried to charge us $350 to put a camera down the drain and $250 to put a smoke bomb down there. We ended up telling them to leave and then I called to complain. We’re were refunded $150 for the snake, but not for the after hours surcharge. I called a plumber outside of Fix’d and they came out the same day, no surcharge. They diagnosed the problem in about 10 mins. Turns out there was no pipe to snake, the snake was covered in mud, something you shouldn’t find in a sewer pipe. They fixed it in 1 day and we were very happy. Won’t be signing up with Fix’d after our contract is up. This was one of several disappointments. I will say the app is EPIC. Also the customer service at their office was great too.

Great professional service. Very fast and hassle free.