Fixd RepairGetting repairs on your home has been much harder than it needs to be for far too long. Fixd joined the industry to change the home service market by putting the homeowner first. We offer upfront pricing, in-house technicians and on-demand scheduling through our app. We're giving power back to the homeowner so they can manage their home frustration-free.
Fixd Repair (fixdrepair.com) has 316 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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316 approved reviews, newest moderated first
Kyle
Technicians arrive hours or days late Customer support reps exhibit poor ownership, and lack follow up App is lacking basic functions Support agreement mentions 24/7 support and calls placed after hours or on holidays are met with recordings that the employees are with their families.
JD
I cancelled an appointment before the 24 hour cut-off period, and I am still waiting for my refund that I've been told I would get for the past month. I've already filed a fraud charge with my credit card company, so luckily they've got my back on that. Their customer service however lies and gives you the run around on multiple calls if you try to rightfully get your money back.
Michelle
This is the best home warranty/repair company I have ever used on our rent houses and our personal house! No questions asked, they just repair or replace what is broken!
Response from Fixd RepairJul 10, 2019
Thank you for being the best homeowner Michelle!
Miranda
I had the water outlet to the washer leaking when we moved in. Explained thoroughly to the lady the took my call and made appt to be fixed what my problem was and thought it would need replaced. Told the plumber when he called same. He came, said it needed replaced. Spent 40 minutes waiting for approval. Told me it wasn’t covered after all that and it’d be near $300 to fix. So basically crappy warranty covers nothing. I cancelled right away. Two months later I’m still waiting for my refund.
Jeffrey
FIXD is doing EVERYTHING their original mission statement says. I’ve have been 100% Pleased with this company & switched my home and rental properties ALL to FIXD! I hope they continue to bring integrity to the Home Warranty business! Thank you FIXD! JMD DALLAS, TX
Response from Fixd RepairJul 8, 2019
We love hearing how you are loving everything we are doing to change the home warranty industry Jeffrey! Thank you so much for being an awesome Fixd homeowner!
Butch
Responsive AC service
Response from Fixd RepairJul 8, 2019
Thank you for your 5 star review Butch!
Brian
Fantastic service! Quick response and saved us quite a bit of money. One HVAC issue and the annual fee has already paid for itself.
Response from Fixd RepairJul 6, 2019
Glad to hear we were able to provide you fantastic service Brian! Thank you for the review.
timothy
My issues is I had to stay on top of this work to get a proper invoice of the work. They sent me a blank invoice showing no information. And as far as the finances. I have it in writing that the turn key job was to be $5020 and the final invoice was for $5320 the amount they put on my finial invoice. And there is the matter of they requested me to sign a i phone screen and it was told me it was to acknowledge the work, and then they applied my signature to their invoice had accepted the higher price. Their work was top Enoch and if they got their bookkeeping in as good of shape they will be in business a long time.