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Painfully inept
Had a small project I needed some help with, decided to give fiverr a go. Created an account, reaached out to a few sellers to talk about requirements and budget.............account got deleted, no rhyme or reason was ever given, fiverr just decided to delete my account Created a second account, this time using my gmail address opposed to my old .live.co.uk I used above. Again reached out to sellers, had some negotiations, came to an agreement with one, few days later get a notification saying I have recieved an update from the seller, click to be directed to read the update.................get a page telling me my account has been deleted. Yet again no rhyme, no reason, no means of contacting anyone, zero support. Based on literally nothing and without even having the common decency to communicate they just arbitrarily deleted my account again, which cost me the chunk of money I had paid the person to begin the project meaning I was scammed, not by a questionable seller but by fiverr themselves and their limitless idiocy and it also cost the seller further paydays because a job was pulled out from under her feet evidently for no reason other than someone at fiverr was in a bad mood that day. While I am critiquing I may as well also address how pathetic their website is, their one job is to facilitate dialogue between 2 parties, but their site is so crap it struggles to even do that. There are holdover websites from the 90's that are still running which run smoother than this, expect constant lag, constant errors, constant "this page is slowing down x browser" The notification button doesnt work The mailbox shortcut button doesnt work The orders button doesnt work Any changes you make in your profile settings will not save. I have had viruses that slow my computer down less than 1 tab of fiverr's appaling website