Fiverr is the world's largest freelance services marketplace for lean entrepreneurs to focus on growth & create a successful business at affordable costs
Fiverr (fiver.com) has 345 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
fiver.com
Website
fiver.com
Category
Sales & Marketing
Location
Washington, District of Columbia
Listed on Five Star Index
2026
About these reviews
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Latest
Most recent review: October 2026.
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Fiverr is full of … they treat sellers like trash, they never support sellers, with their new system they left thousands of great sellers unemployed. Everything is operated by AI, no human will respond to you if you have a problem, they just copy/paste generic responses. Stay awaaaaay
AM
Amanda M.
Hopeless
Hopeless! Been Waiting 2 months for a one-page landing page. I have ended up doing my own one as I could not wait anymore. Sooo over Fivver! They don't care and just take your money and do not respond
MH
Mohit H.
why is the company charging service…
why is the company charging service fees that too if it was a small amount not a problem but 50 per of the service purchased this is unfair for the buyer and the seller and i didn't know about the service fees until i saw the bill amount it was increased service fees and vat both unnecessary charges have being applied this basically a scam by charging service fees and i don't want to purchase any service from this company rather i go to a typing center they will charge fair amount.
SS
Shannon “SP” P.
"I am leaving a 1-star review for…
"I am leaving a 1-star review for Fiverr because they did not support me when a seller took money for a service they failed to complete, not just once but twice. There's a 14-day complaint procedure that sellers seem to know how to manipulate. Fiverr blocks the buyer from leaving a negative review, which is unfair
HW
Huw W.
Wow! Unbelievably bad!
Wow, wow, wow. What an appalling experience!
Tried to sign up with this company as a seller. Account was declined, no explanation. Declined, decision can not be changed!
Never come across such an unhelpful, arrogant company in my life.
They reviewed my messages and reinstated me. I've given them an extra star for now, but watch this space.
AN
Andy
Disregard for Time and Effort mixed with Unhelpful Support
After creating a gig in both English and German, it gets flagged for not meeting guidelines. The information from Fiverr regarding the rejection is unclear and unhelpful, failing to pinpoint the exact issue. Eventually, they block further edits to your gig. They reject your gig, claiming it's not in a supported language, despite adherence to their English-first policy.
The customer support becomes dismissive when you inquire further, claiming they cannot unblock the gig. The response is generic and completely disregards the work you put in. In your second inquiry, the supporter doesn't even read the case, posting another generic answer with something misplaced about plagiarism.
This experience demonstrates a lack of appreciation for the time and effort you invest and exposes significant flaws in Fiverr's system, such as the inability to copy elements from existing gigs, leading to unnecessary extra work. Their platform proves to be user-unfriendly and dismissive.
Caution is advised for those considering using Fiverr, as you may encounter similar issues with support and system inflexibility, leading to a disappointing experience.
KM
K M.
THIEVES AND SCAMMERS
All the things wrong with Fiverr:
1) Takes a long time to receive funds. Takes up to a month. WHY? You are stealing my earnings already with your fees.
2) They support alot of fake sellers and buyers. EXTREMELY concerning when the majority of those profiles are from INDIA, PAKISTAN and ISRAEL.
3) Customer support is non-existing. They will close and block your account immediately, not allowing you to voice your concerns or issues.
4) Once your account is closed or unreasonly banned, they steal your funds. You will not receive a check or be able to withdraw any pending earnings supposedly under review. For this they are THIEVES and SCAMMERS.
GB
Gabbi B.
Scammers
Scammers. Customer support will not resolve the issues. Once you write a review for which the seller pesters you constantly, you cannot change it and they will disappear. I was told there is lifetime support and I accepted the work in good faith. The site is useless and not operational. Do not hire anyone from Fiverr especially from Mexico and other countries. I had issues with two sellers - both were scams. I had luck with just 1 person on this platform. DO NOT USE the platform.