five THCReviews of fivecbd.com

I love their sleep gummies! Been a customer for 4 years, I have no idea what these negative people are talking about. Great products, great price, great customer service. What's not to love?

The order came 2 weeks late and I only received half of my order. Just ridiculous. The customer service took forever to get back to me.

I can't remember where I got the offer to pay only for shipping, but I did. I received 20 knockout gummies and they arrived quickly with no issues. The gummies work very well. I'm sorry to hear others have had a bad experience.

So far so good. Got a coupon from planet fitness that led me to Five. I ordered the tincture and only paid shipping. It arrived in a week. Haven’t tried it yet but I guess I’m one of the lucky ones because I actually got the product.

Have your people answer their phone! and help the consumer your customers, or you will loose them! your support needs a lot of improvement

I ordered the knockout gummies as a part of a BOGO special to try instead of the regular sleep gummies. I received two regular gummies. Customer support said they would not honor the deal or correct my order. Lost a long term customer. Sadly I guess I won’t know if these are worth it or not because I do not support brands with poor customer service that do not take accountability for their errors.

Five's products are OK, but the company's shipping and customer service are rotten. I ran into troubles with it when I recently placed an order to go out via express shipping. I found out the hard way that it doesn't REALLY offer express shipping. All it offers are excuses as to why it took our money and then didn't deliver on time. You see, I found that the staff allows themselves up to three days to sit on orders and not process them; so, in all actuality, there really is no express shipping. If the three-day lag time that they afford themselves bleeds into the weekend, then your "express" order will arrive even later, because they will retroactively inform you that they don't ship on weekends. In that case, you would have to order before Wednesday. Otherwise, their lag time will bleed into the weekend, further delaying your "express" order. This is something a customer should know up front. The company should have those lag times factored into the timelines listed in the shipping options during checkout. Anything else is just dishonest. On my LAST order with this company, I selected express two-day shipping, but my order didn't arrive until six days later. That is actually the time frame for standard shipping, Naturally, I wasn't happy, because express shipping isn't cheap. I could have done much better if I just bought a similar product and shipped it out myself at the post office. Anyway, they made no amends or apologies for taking my hard-earned money and then not delivering my express order within the time frame stated in the shipping options. They merely made excuses for themselves and treated me like an idiot for not reading the fine print, where they list all of their excuses for not making good on their deliveries. Had I known how they actually handle their "express" shipping, I would have gone through another vender or another avenue to get out an order of CBD gummies. Instead, my money and time was wasted. My time is also being wasted for having to leave this review, which I, unfortunately, find necessary. I don't want anybody else to have to go through this hassle. My last order was going to a sick, anxious relative, who hadn't slept in days. Obviously, timing was important. Of course, who would select the express shipping option, if it wasn't? Moreover, what kind of a vender would provide an express shipping option and then treat it as though it wasn't? The answer is Five. Five proved to be unreliable. Worse--it was rude. It made a world of excuses for itself and did nothing to try to make amends. Obviously, it doesn't need our money.

I paid shipping per their promotion from Planet Fitness and never received my item. Emails not answered. It's very common I see for them to do this.