Five9Reviews of five9.com

Pretty good and robust platform, but the service side could use some improvement in terms of turnaround time and customer support.

Friendly customer service and proactive. great tool

I've used other calling software programs and none of them come even close to Five9's features,reliability, and smooth integration.

We have used Five9 as our Dialer for over 5 years. As an outbound calling center, it is imperative we are able to dial all day, every day. In the past five years, we have only been down for maybe 2 hours in one day. They are continuously expanding their services to keep up with the changing times. The technical support staff is unbelievable. Even though I am Five9 Certified, I still rely on the technical staff to help me. Not only do they "fix" my problem, they explain to me "how" to fix it. I can't say enough good things about Five9.

I use Five9 as a backup routing system for 1-800-Plumbing. I had tried several other solutions including a live answering system. The Five9 system is easy and flexible to deploy and the support they provide is excellent. I have been a happy customer for many years. The system is also very reasonably priced.

Five9 has been an excellent solution for our outbound call center. It works for both the agents and supervisors. Support is timely and efficient. I can reccomend Five9 without reservations.

For what my company needed this system for worked just as they explained. If my team had any issues they were resolved quickly. Five9 techs and customer service teams were great!

Five9 gives us full control of our dialing strategy and provides a powerful infrastructure for all voice communication with our customers. Highly recommended.