FitwearproReviews of fitwearpro.com

I placed an order on Dec 5th 2022 for a door mat. This was to be a Christmas gift for a relative. I have YET to receive this order. I have emailed customer service 3 times. I finally did receive an email with tracking info, however, the tracking info only shows that the package was picked up by FAST TRACK EXPRESS, in Jamaica , NY. Fast Track Express was supposed to deliver the package to USPS. The tracking info has stated this since DEC 12 I understand that the holidays are a very busy time but why has there been no movement since Dec 12? Emails from customer service only state to be patient. Again, this was to be a Christmas gift for a relative who lives 2hrs away from me. So not only did my relative not have a gift to open from me, now i have to pay shipping again to ship to their address......IF I EVER RECEIVE this order. At what point can i cancel the order. This was over $80 including shipping AND i left a tip on the order as well.

I ordered a canvas and t-shirt and they are both perfect. Fitwearpro went back and forth with me via email to make my purchases PERFECT. Both orders were customized at no extra cost. Communication was quick and professional, and orders arrived quickly. I couldn't be happier with my purchases, and know the canvas in particular will be important to my family for years to come.

Terrible customer service. I emailed them on December 17th, 2022 to enquire about my order placed December 3rd, 2022. I received an email on December 18th, 2022 from them stating it had already been sent out and they provided a tracking number. The order has yet to arrive as of January 2nd, 2023 and then I check the tracking number it has still not even been shipped out, just a shipping label having been created within the last 4 days. I have emailed them two more times since their email on December 18th, 2022 with no response. I would like to be refunded at this point. Order number Order #FWP61580 refund my order and respond to my email(s).

I ordered a 2 quilts and a rug they turned out awesome and they loved it will order again

I made an order with this company in November for a personalized dog memorial for my friend as a birthday present ,l made mistakes on the ordering and contacted the company immediately, and they responded that evening ,and went to great lengths to help with the mistake l had made ,l contacted them a number of times and received a lot of help .As l live in the UK ,l did not expect my order to arrive as quickly as it did,great product ,very good company and l would definitely recommend this company

I ordered a mat and comforter set and they are both fantastic!

Still waiting to receive my order. It was supposed to be for a Christmas gift but never arrived in time. I have had no communication from this company on where my order is at.

My partners mother has had 2 sons die. I received my first order in time for Christmas, she was overwhelmed, she said it is the best present.