Jennifer E.
Small town service in an online world
I am a 64 year old gal from a small Midwestern community. While I am all too proficient with making smaller online purchases, in my world, I usually still walk into a brick and mortar building to make large purchases. Chances are I have known the salesperson, or their parents, for a few decades. So, the idea of purchasing something as large as the Spirit recumbent stepper online, sight unseen, was a little daunting. However, Israel made the purchase as comfortable and simple as possible! Since I’m a retired educator, I think in grades. So here is how I graded Israel and his team at Fitness Equipment Broker. Customer Care-A+. Israel took the time to really listen to what I was looking for in a bike. He shared his knowledge and expertise even when there was a chance I wouldn’t be making a purchase. Cost-A+-The price he quoted was the price I paid. When he said no shipping fee or tax, that was absolutely the case. The price was far better than other retailers or local vendors. The process-A+-Everything worked exactly as Israel described. The bike arrived in less than 3 weeks and was delivered to our home address. Payment went through exactly has he said it would. The product-A+-This was a great choice for me! Assembly was not difficult. The product is high quality and will last me for a number of years. Thanks to Israel and his team!
Response from Fitness Equipment BrokerFeb 12, 2022
Hi Jennifer, it was nice working with you, thank you for this amazing review!

