Fitness Equipment BrokerReviews of fitnessequipmentbroker.com

My 4-star rating is a compromise between 5 stars for Fitness Equipment Brokers and 3 stars for the Spirit Company. Also, 5 stars for the shipping company: ABF Delivery Fitness company: Israel was very helpful and delivered everything as promised. I can easily recommend this company for exercise equipment. I can't recommend the Spirit Company's CRS800S Recumbent Stepper because of its abysmal assembly process and instruction manual. CRS800S Pros: - Once assembled, the machine's overall function is as expected and meets my exercise needs. - Solid build and smooth operation - Good warranty CRS800S Cons: - Extremely frustrating and time-consuming assembly procedure - Incompetent assembly design that results in completely unnecessary contortions. For example, attaching 4 bolts to the seat can easily take an hour. - The instruction manual is very hard to read and follow, it's an odd layout - The parts box was busted open, and all the nuts, bolts, washers, etc., were in one pile instead of being sorted by assembly step. They should have been in labeled bags. - The instruction manual indicates how to open the shipping box, but it was buried deep in the packing. - The shipping pallet was rotted and falling apart. - The display console is crooked. - The heart rate handles and arm rests are of little practical value. In addition, the solution to the miserable assembly process is not to pay for an installer, as any future repairs will encounter the same problems. The solution is to re-engineer the process and rewrite the manual.

Oder went through quickly. Delivered on time.

The salesmen Israel explained the product perfectly and the financing process to my satisfaction and when I would get my product.

Israel is my sales contact, he has been helpful and very committed making sure that all my needs were fulfilled. So far everything has met my expectations.

Great communication.

Israel, the broker, is an honest, reliable and efficient person. He is patient and extremely knowledgeable about the products and any information that he gives you, you can count on. He is very timely in returning calls and responding to any problems. I am so grateful that my internet deal turned out to be a a smashing success. Thank you Israel

This is the first time I have purchased equipment from Future Equipment Broker. My wife was in a nursing home for six (6) months and needed a more regimented exercise program. After consulting Isreal at FEI twice I decided to purchase a NuStep. the NuStep was shipped from the manufacturer and arrive and was set up by the manufacturer's representative to our complete satisfaction. We couldn't have been happier and recommend Future Equipment Broker for your future purchases of exercise equipment. I would give them a 5-Star rating for consulting, follow through on the order and being a company that cares about their clients.

Israel was very knowledgeable about the product and helpful with the few small issues we had. Every this was handled in a timely manner and great communication with me! We love the product it will be a great machine for Derek to keep moving through Our MS journey! Thank you so much.