Fitness Equipment Broker Reviews | Read Customer Reviews of fitnessequipmentbroker.com

Fitness Equipment Broker Reviews | Read Customer Reviews of fitnessequipmentbroker.com

Fitness Equipment Broker reviews

371 approved reviews, newest moderated first

Connie M.
Apr 29, 2024
Got stepper on time as promised .
Got stepper on time as promised .
Response from Fitness Equipment BrokerMay 3, 2024
Thanks for the 5 stars Connie!
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Robert A.
Apr 24, 2024
THEY WERE GREAT
THEY WERE GREAT
Response from Fitness Equipment BrokerApr 26, 2024
Thanks for the 5 stars Robert!
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Patricia P.
Apr 12, 2024
Had a great overall experience with…
Had a great overall experience with everyone within the company. Equipment arrived quickly Mr Colon was great explaining everything.
Response from Fitness Equipment BrokerApr 19, 2024
Thanks for the great review Patricia! We appreciate your business
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Daryl A.
Apr 10, 2024
Great customer service and helpful in…
Great customer service and helpful in answering all of my questions
Response from Fitness Equipment BrokerApr 10, 2024
Thanks for the 5 stars Daryl, we appreciate your business.
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Sharon S.
Apr 8, 2024
Israel
Israel, the sale person.
Response from Fitness Equipment BrokerApr 9, 2024
Thanks for the 5 stars Sharon!
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Ron W.
Apr 2, 2024
Was knowledgable about their products…
Was knowledgable about their products and recommended the right machine for our needs at a fair price. Delivery was prompt and the order was complete.
Response from Fitness Equipment BrokerApr 5, 2024
Thanks for the great review Ron, we appreciate your business.
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Barbara M.
Mar 27, 2024
Isreal did a great job
Isreal did a great job. It was not a high power sales pitch. He asked questions and came up with the best option. One that I had not looked at.
Response from Fitness Equipment BrokerMar 29, 2024
We appreciate your feedback Barbara!
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Rodney M.
Mar 26, 2024
Spirit stepper was shipped damaged…
Spirit stepper was shipped damaged Company still required shipping cost to send new part. Again it was shipped in the condition I received it in
Response from Fitness Equipment BrokerApr 8, 2024
Rodney, We're puzzled by the 1-star review, as we made every effort to address your concerns regarding the manufacturer's policy. We promptly requested the part to be shipped at no cost on your behalf, considering it was covered under warranty. However, the incurred cost was a result of your location in Alaska and your request to ship it to your freight forwarder, which handled the item from WA to Alaska. If the delivery had been within the 48 contiguous states and not through your carrier, it would have been shipped at no additional cost. Our units are meticulously packaged in boxes, plastic wrap, and styrofoam, undergoing thorough inspection before dispatch. Thus, it's challenging to ascertain if the damage occurred during shipping. Notably, we've never encountered such damage in any previous orders. Despite our offer to cover half of the freight costs, you indicated no further need for the part. Subsequently, we extended an additional offer to cover 100% of the freight cost from our end, but unfortunately received no response from you. We're still committed to providing you with the assistance you deserve and would be happy to proceed with shipping the part if you're still interested. We kindly request reconsideration of your review, as we genuinely aimed to resolve this matter to your satisfaction. Thank you for choosing us for your business.
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