FitbarkReviews of fitbark.com

Customer support is very responsive; however, the tracker does not notify you when a safe area is left. There must be a way to lessen the perimeter, but I have not found it.

good for monitor my dog

Tracks location and health stats for your dog. I am comforted to be sure i will know where he is at all times!

I really like to make sure that my dogs get appropriate exercise each day as well as good quality sleep. I really really am enjoying this device and the app that goes along with it.

Great device. We have this on 2 dogs, a puppy and a mature dog. We track exercise, sleep, fitness, miles and hours of play each day. It also gives us data on how our dogs data compares to other dogs of the same age and breed. Highly recommend this device. Note: ours is not GPS, only health data.

I've given this gps tracker and company a YEAR of benefit of the doubt, and unfortunately, it started out as a useless product and never got any better. First I had to go through THREE (3!) devices before getting one that would charge properly because the charging mechanism is so unbelievably unreliable and finicky that it works only about 1/3 of the time. That was straight out of the box. Now the gps itself is so unreliable and updates so sporadically that I can't imagine it would actually help at all if I needed to find my pet. It alerts you that your pet is in solo mode while sitting right next to you and doesn't tell you when your pet has left the perimeter or "safe place" for about 20 minutes, which is more than enough of a head start to ensure your pet will be down the road and around the corner if they do leave. It also doesn't connect to bluetooth reliably, so when in "solo mode" (mistakenly), it runs down the battery so fast that it's anyone's guess whether the thing actually has a charge at any given moment. We had to evacuate in an emergency and the tracker was dead from being in "solo mode" all night while my dog was literally asleep next to me the whole time. The customer service, while available and responsive most hours, will ask you the same questions repeatedly and most of all never apologize for any inconvenience or offer a refund for subscriptions or devices that don't work because of malfunctions on their end. When I was waiting for my four new devices, not one person offered to refund me for the MONTH of unusable subscription time it took to get my new ones. And when I told them how disappointed I was at the waste of money, they barely responded. Most companies would offer some kind of refund for the months that the device was so dysfunctional it was unusable or at least for the long time it was caught up in shipping from their facilities, but not these guys. I'm embarrassed to say I've kept this subscription and device that is almost completely useless for a year, just hoping it would get better and thinking "it's better than nothing." But I've recently come to the conclusion that almost anything else is better than the Fit Bark, even an air tag, which is what I will be switching to now. Feels more and more like a scam since reflecting on the fact that I haven't had a usable device since day one.

One of the worst tech products you’ll ever buy. The concept is fantastic and when it works, it serves its purpose. WHEN IT WORKS. The problem is: the design (cover you can’t take off- plastic straps that are cheap and low quality), the technology (doesn’t work, always down, don’t sync, backdated firmware, and just doesn’t sync) and customer service (while responsive, are clueless and have no idea how to help). So yes. If it works- it will be great. Until they redesign the cover, make sure don’t break your fingers or the actual bit itself

Tracker does not let you know right away when the dog has left the yard. It might alert you after about 15 min. When it does finally update the location, the dog is far from home. It will not update location for another 10 to 15 minutes after that. We almost lost both our dogs due to this poor tracker.