Fit2Run-The Runner's SuperstoreReviews of fit2run.com

Confirmed and Charged for my Order that NEVER SHIPPED , an Never any Body answer an email text or call ,Zero Customer Service

Ordered shoes, payment taken immediately. 1 week later I got an email saying their system was down and to give them an extra 3-5 business days. 2 weeks later got an email saying the order was cancelled. Almost a month later still no refund of my money. Customer service does not respond. DO NOT BUY FROM THIS BUSINESS.

I ordered tee shirts. When I go into my account, my order is pending. I have requested an update on the delivery date 3 times. I have not received any response from Fit2Run customer service. I also went to the local Fit2Run store in downtown Sarasota to see if they had a contact at Fit2Run corporate. They said they couldn't help me with my issue and they are getting alot of customer calls about the same type of poor customer service. Very Poor Customer Service The one thing that Fit2Run is good at is Charging Your Credit Card. That was almost immediate after the order was placed

Twice I was told my shoes were out of stock and no refund was issued. Horrible scammers, do not buy from them. I had to dispute the charges with my credit card.

Do not order from this company. I ordered a pair of shoes. They cancelled my ordered and didn’t refund my money. Customer service will not respond. This company is a scam!

If I could give zero stars I would. Ordered sneakers 6/2/2023, payment given, order acknowledged, then nothing. No responses to multiple e-mails, text. Calling is a waste of time, 2 hours 41 minutes then disconnected, today 2 hours 10 minutes. More of a scam than a legitimate business.

Sadly, my review is similar to other reviews (which I did not check before ordering)- The 10% off first order was not honored, and an item was missing from my order with no explanation and customer service will not respond to me.

If I could rate it as zero I would…. Order placed, didn’t honor 10% off for email sign up, charged credit card and now claim they don’t have any order??? Funny you have my money! Then can’t reach anyone by phone or text. Absolutely terrible!!