Bill M.
Keeping customers happpy.
Wind 15-20kts, 3-4 ft seas on/off reef in Islamorada, FL. Mom, dad & two boys, 9 & 12 yrs old. Youngest boy got sea sick after catching 12 nice fish. Customer requested to cut the trip back from 3/4 day to 1/2 day. We refunded the customer 200 immediately and Fishing Booker refunded Makaira Fish Company the $20 difference in the booking fee. All parties are happy with quick response to solving the problem.




