First Truck PartsReviews of firsttruckparts.com

I searched for 3 weeks for an egr valve for a Detroit. No one. Noooo onnne had one. I found one on this website. I wasn’t sure at first how legit it all was. Called confirmed it was in stock and I have it in my hands less than 24 hours later. Got a good customer up and running due to this places stock an ability to ship quickly .

The correct part came but it didn't fix my problem. I'm not sure if it is working correctly or not

ATTN PLEASE READ!!! I first called them to verify they had the part I needed on hand since it supposedly on national back order. After I verified it was there, I ordered the part online, then chose to have a driver pick it up so we could get the part faster. After sending a driver and paying time & fuel to go get the part, they call and say there is no business at Hill St. in Candler NC. So I call back and talk to Sophia. She informs me that they have moved to Spartanburg SC. So after 5 hours of wasted time, fuel, and money, I then asked to have it overnighted. She said ok and that she would email me a new invoice so I could change it on my end. The first email was wrong because it said I would still be picking it up at the Candler NC address.(which again is not there). Then I called back and said she would email another one, in which she wanted me to pay $37.00 and some change to have it overnighted, when initially it was only $17.00 when I first placed the order online. I waited until right before 5:00 waiting on the email, so I called and didn’t get any answers. I called the next morning and someone else said they would have her send the invoice. I called back before lunchtime twice and the phone would just ring and ring. So I called from another number and miraculously they answered on the first ring. (Sounds like she was dodging my call) So I then got upset and told her that they have wasted enough of my time and money that I would go get it the next morning in Spartanburg. It took her about 15 minutes to find the address I could pick it up. After I drive almost 3 hours the next morning to get the part, I arrive at 12:10pm to what looks to be an abandoned building. So I called and the lady said that they were closed and wouldn’t be open until 1:00. So I had to wait, 50 more minutes. Finally, 2 young guys show up. They told me to wait outside and they would go get the part. (seemed kind of sketchy). They finally came back out and gave me the part and was trying to be nice. I WILL NOT EVER do business with them again. Terrible customer service!

Work fast OEM parts price and fast delivery ⭐️⭐️⭐️⭐️⭐️

website easy to use. prompt delivery as requested. constant communication of status on order.

Good Price. Parts was supposed to get it in one day and I get it the next week. It was available on the web page but it was not real. I TOOK THEN 7 DAYS TO SEND IT AND I PAY FOR A NEXT DAY DELIVERY.

a1great service

Best quality Parts and Customer Support