First Premier Home WarrantyReviews of firstpremierhomewarranty.com

This company is an absolute scam, and I'm furious about it. I recently bought a condo and decided to get a home warranty, falling for the dream Jake, the smooth-talking sales guy, sold me. He assured me I could cancel anytime with a pro-rated refund. Well, that's true, but what he conveniently omitted was the ridiculous cancellation fee they slap you with. And guess what? During our numerous email exchanges and phone calls, not once did they bother to mention that they don't cover AC leaks. I specifically asked about potential issues with our appliances, and all Jake did was parrot the same line – they cover ALL parts and labor, with the only cost being a $60.00 service charge. Surprise, surprise – another blatant lie. Now, I'm stuck in a battle to get my refund, and I haven't even had their policy for a month. Their dishonesty is crystal clear, and I strongly advise everyone to steer clear of this deceitful company. I wish I had done further research. They are not BBB-accredited.

Signing up as a contractor has been easy so far , can't wait to provide the customers with a level of service they deserve !

FIRST TIME HOME BUYER: 10/31/2023 NEEDED REPAIR ON STOVE IGNITION ON 1 STOVE EYE. THEY KEEP PUTTING ME ON HOLD, I WISH I WOULD HAVE READ THESE REVIEWS PRIOR TO PURCHASING. STILL ON HOLD, TALKING ABOUT SENDING ME A CHECK..FOR WHAT? HAD TO CALL FROM DIFFERENT AREA CODE TO GET AN ANSWER, THAT IS SAD! SHOULDNT THAT GO TO THE TECHNICIAN? WHAT IF THE CHECK IS LAST THAN WHAT I AM CHARGED? I HAVE TO COME OUT OF POCKET? PLEASE STAY AWAY FROM THIS COMPANY, JUST TELEMARKETERS AND SCAMMERS!

Terrible!! They get out of paying with their cash in lieu of repair! Don’t do business with this company!! It’s a waste of money!! I’ve had 3 different home warranty companies only because I shop them after 1-2 years for price. This one is the only one who I’ve ever had difficulty with!!

We had a leaking shower valve. This item was covered in the first policy we received from First Premier before we paid for our policy. The plumbing company First Premier sent out has been waiting over a week for approval to fix. In the meantime, more water damage would have happened to our home if we hadn't called another plumber and got it fixed ourselves. The leak was coming from the shower valve which is TOTALLY covered in the first policy they provided to us. Apparently, First Premier Home Warranty has 2 policies - A Bait policy they send you to get you to pay for a policy and the Switch policy which covers just about nothing. Avoid this company, as it appears they are a SCAM.

We recently partnered with First Premier Home warranty and have been thoroughly impressed. Their responsive team and efficient claims process ensure homeowners receive prompt, reliable service. Their comprehensive coverage plans offer peace of mind, and their network of qualified contractors ensures repairs are handled with expertise. Highly recommended for homeowners seeking reliable home warranty coverage.

The "First Premier Home Warranty" for anyone seeking reliable and top-notch home protection. A solid 5+. I highly recommend

VERY GOOD WITH INFORMATION NEED TO REPAIR ISSUES.