First Premier Home WarrantyReviews of firstpremierhomewarranty.com

they have done nothing for me ive had to pay for some one to come find out what was wrong and all they want to do is give me the run around

Best insurance company ever!

This company is a scam. Do not use it. I had a problem with my built in oven. It sent me a work order for a service provider in Chicago, which is 450 miles from my house. I called several times and got absolutely no action from them. I am going to report them to the Federal Trade Commission.

These people are thief's. I signed up for the most expensive plan that would include my refrigerator but 9 months later I contacted them because the ice making part wasn't working. They said if I pay an extra $45 and wait a month then it will be covered so I did. When I called after a month they said it wasn't covered because it was a preexisting problem. I told them to send my $45 back. They refused. When I signed up I refused to include automatic renewal. A couple months ago I started receiving texts warning me to call them to renew because my policy was about to expire. I didn't but before it expired I checked my credit card. They renewed it without my permission. Then yesterday I got another text reminding me to call them. Thats after the thieves took my money for it . Now they won't return my money. I complained to the Federal Trade Commission. They got right back to me. They are investigating them.

Great company!

A+ service when dealing with customer service.

Fair company

Buyer Beware! This company is the worst! They lie, and try to scam you into accepting a pennies on the dollar settlement as opposed to fixing the appliance. Then they don’t pay you! Had to call them over 35 times to repair a dishwasher and TV. They never return calls. The repair companies that they send won’t work for them because they don’t get paid. Tried to cancel my policy and they offered me next to nothing and were going to keep over $1,100 as an administrative cancellation fee! These guys are crooks! Have already reported them to the BBB who stated they have many claims against this company for miss representation. The salesmen that sell you the policy will promise you anything but they don’t deliver. Save your money and the frustration and seek coverage elsewhere. Still owe me money on 2 cash in lieu of offers we settled on that they never paid.