First Premier Home WarrantyReviews of firstpremierhomewarranty.com

They just wanted to get people joining their homeowner warranty policy, but they didn't help at all. I filed the claim for my sewerage pipe 11/16/24, they sent me a contractor's contact and told me to contact the contractor for an appointment. The contractor came and fixed my pipe, then he sent me the invoice so I can send to them. The invoice was $230, they said that they just approved for only $60. They took my whole year policy for $485, and only agreed to pay $60 for pipe problem (which was I paid $60 fordeductible, meant they just wanted to pay me $20). It's suck. The problem is until today, I still didn't receive any claim money from them. I called them before Thanksgiving, they said that I have to wait for 14 days. I called them again right before Xmas, they said that I will receive my money on 1/4/25. Until today 1/7/25, still didn't get any payment from them. I made another call today, now they said that they still processing and I will get it on 1/14. They told me on 1/14, if I don't receive my payment, I have to call back to them. Only $60, i have to call too many times, this is really spammed. If i can give 0 star, I will. I won't recommend this company to no one.

Our dealings with First Premier Home Warranty and its CEO, Joey Sayegh, have been a complete debacle. As affiliate partners, we entered into the relationship expecting professionalism and integrity. Instead, we were cheated out. For months, we pursued them, only to be met with more delays, excuses, and empty commitments. Despite giving them every chance to resolve the matter, they refused to pay what was rightfully owed. This kind of unethical behavior is both infuriating and damaging. Not only have they wasted our time and resources, but their actions have also caused significant financial harm. If this is how they treat their partners, it’s hard to imagine the challenges their customers must face.

Our experience with First Premier Home Warranty and its CEO, Joey Sayegh, has been an absolute disaster. We worked with them as affiliate partners, expecting a professional and trustworthy relationship. Instead, they scammed us out of $6,620 for services rendered. Joey Sayegh repeatedly promised us that he would send the payment, often claiming it would be sent 'in a week' or 'tomorrow.' These promises were never fulfilled. For four months, we chased them down, only to be met with more delays and empty assurances. Despite giving them every opportunity to make things right, they failed to honor their commitments. This kind of dishonest and unethical behavior is unacceptable. Not only have they wasted our time, but their actions have also caused significant financial harm. If this is how they treat their partners, I can only imagine the frustration their customers must endure. First Premier Home Warranty and Joey Sayegh have shown a complete lack of integrity, transparency, and accountability. I strongly advise anyone considering doing business with this company to stay far away. There are far better, more reliable options out there. Don’t risk being deceived—whether as a partner or as a customer—by this company

My experience with this network, under the leadership of CEO Joey Sayegh, has been incredibly disappointing. Despite repeated efforts to resolve the issue, I wasn’t paid what I was owed as a partner. This raises serious concerns about the company’s honesty and reliability. If they can treat their partners this way, how can customers expect to be treated fairly? I strongly advise caution when dealing with this company.

First premier Warranty is a complete waste of money. They make it impossible to get a claim approved, and their customer service is awful.

First Premier Home Warranty provides exceptional value for the cost. The peace of mind and financial protection they offer far outweigh the premium. I’ve already saved a significant amount on repairs, including a recent fix for my water heater. The technician was professional, and the repair was covered under my plan, saving me a lot of money. It’s a smart investment for any homeowner looking for reliable home protection.

Paid in FULL for a policy understanding that I could review the policy and cancel in 30 days if not satisfied....after sending a cancellation email AND a certified letter I have NOT received one penny of my $500.00.....NEVER PAY IN FULL...I was told their policy states that I had to wait 90 days for a refund...it's been 100 days and NOW I am told that it's been too long and the prorated refund would be $140.00....Every phone call goes to a call center and it is a TELEMARKETING SCAM! DO NOT go with this company....the salesmen are arrogant scammers!

Total scam. Agent convinced me to purchase 3 years, telling me that had the option to file claims online and that if I was unsatisfied for any reason, I would be able to cancel and be refunded at a prorated rate, with NO penalties. They refused to replace something broken without 3 years of service records (I've only lived in my house for 2, and was never informed of this requirement prior to making a claim). I put in a repair request over 6 weeks ago and their first contractor would not answer my calls and never called me, and the second contractor initially took my calls and then stopped. I looked into canceling, and was told I would have to pay penalties along with proration, amounting to nearly the entire fee I paid. They will lie and tell you anything to get your money. RUN FAR AWAY. They are currently being sued in Ohio for shady business practices, and have had actions taken against them in Oklahoma and Minnesota as well. Please look at the BBB website for more info.